German-speaking Customer Support Representative
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are hiring a German-speaking Customer Support Representative for a remote role based in Thessaloniki Greece. In this position you will assist customers with booking inquiries account questions and service-related issues while delivering a positive customer experience.
Key Responsibilities
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Respond to customer inquiries via phone email and chat.
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Assist with booking management cancellations and modifications.
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Support payment and refund inquiries.
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Resolve complaints and provide effective solutions.
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Maintain clear and professional communication with customers.
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Ensure timely and accurate support for all requests.
Requirements
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Native or fluent German (C1 level).
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English proficiency (B2 level).
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Strong communication and writing skills.
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Basic computer skills and familiarity with online tools.
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Ability to multitask and manage customer requests efficiently.
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Customer service experience is a plus.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
