Implementation Consultant II

The Opportunity 
We at Flywire are seeking a talented Implementation Consultant to work with new and existing clients to implement StudyLink Connect a leading cloud-based Recruitment Agent and Admissions management solution to ensure clients are getting the most value out of our products.
 
As an Implementation Consultant youll enjoy working with clients to understand their business needs and working in collaboration with others within the Product and Operations team to solve problems and deliver business value.
 
You thrive on the challenge of finding the right solution for the right situation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of their requirements to inform and execute a successful implementation.

• Lead implementation projects for new and existing clients including discovery configuration training and launch readiness
• Analyse client business processes and translate requirements into scalable best practice configuration of StudyLink Connect
• Manage stakeholder engagement across admissions teams IT agents and leadership groups ensuring expectations and timelines are well communicated
• Deliver multiple onboarding projects at once balancing short onboarding cycles with longer strategic implementations (typically 4 weeks to 12 months)
• Troubleshoot issues identify risks propose solutions and drive them through to resolution
• Collaborate with product owners developers and support teams to influence product improvements and guide clients toward optimal use of the platform
• Support client adoption retention and expansion by becoming a trusted advisor throughout implementation and beyond
• Contribute to implementation methodology documentation and internal process enhancements
   

Qualifications :

Heres What Were Looking For:  

• More than 2 years of working experience in a customer success or product implementation role OR more than 3 years of working experience working in Admissions within an educational institution

• Motivated independent passion for problem-solving strong consultative approach ability to work in a fast-paced environment

• Meticulous attention to detail

• Excellent verbal and written communication skills

• A positive attitude and mindset

Additional Information :

What We Offer:

• Competitive compensation including Restricted Stock Units 
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program 
• Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health Wellness) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time