Customer Service Onboarding

Sperton Global AS

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profile Job Location:

Subang Jaya - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

  • Handle outbound customer calls professionally

  • Assist customers using prepared scripts and clear guidelines

  • Provide accurate information on products and services

  • Work closely with team members to achieve service KPIs

Working Hours

  • Rotational shifts

  • 5 working days per week

  • 2 days off (rotational basis)

Training & Benefits

  • 1-month paid training provided

  • KPI allowance

  • Supportive team environment

  • Easily accessible location (LRT & shuttle service)

Requirements

  • Open to fresh graduates and entry-level candidates

  • Good communication skills in Bahasa Malaysia and/or English

  • Willing to work rotational shifts

  • Positive attitude and willingness to learn

Key Responsibilities:Handle outbound customer calls professionallyAssist customers using prepared scripts and clear guidelinesProvide accurate information on products and servicesWork closely with team members to achieve service KPIsWorking HoursRotational shifts5 working days per week2 days off (ro...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking