Clinical Operations Manager

Responsible for driving operational strategies that enhance patient access flow length of stay and overall service delivery at Epworth Freemasons this executive leadership role is the key interface between internal teams and external services. You will ensure seamless care coordination from admission through discharge optimising communication across wards and departments. You will oversee multidisciplinary resources discharge planning and performance measures aligned with growth initiatives whilst supporting nursing and midwifery governance emergency response management and workforce planning in collaboration with the Central Resource Unit to deliver efficient high-quality patient care within budgetary parameters.

You will make an impact by:

• Joining the Freemasons Executive team to drive strategy and performance.
• Managing hospital operations to ensure excellent patient care and experience and achieve optimal patient flow across the hospital.
• Supporting the development of systems (people processes and technology) that improve accurate and timely data on access and operational performance.
• Overseeing patient access points at Epworth Freemasons with a view to improving systems and processes. 
• Leadership of a diverse group of teams including after-hours hospital coordinator preadmission discharge planning and Health Clinic teams.
• Providing reporting documents business cases and briefing papers for new clinical services and subsequent leadership of operationalising these to ensure key deliverables are met and patient care is delivered seamlessly and safely.

To be successful in this role you bring;

• Registered Nurse or Midwife with Nursing and Midwifery Board of Australian Health Practitioner Regulation Agency (AHPRA).
• Extensive senior leadership experience in a hospital setting.
• Demonstrated business acumen and experience in operationalising new service models.
• Demonstrated clinical expertise and experience in patient care co-ordination and post-acute service needs.

• Evidence of a commitment to patient/customer service clinical governance and quality improvement.
• Strong customer focus to drive holistic patient centred care and to provide support to carers and families.
• Knowledge and understanding of the National Safety and Quality Health Service Standards and ACHS Accreditation program.
• Awareness of the private health environment.
• Knowledge and understanding of professional issues in nursing midwifery and the healthcare system.
• The ability to building and maintain relationships with key internal and external stakeholders to inspire trust and confidence and the ability to communicate effectively with the multidisciplinary team.

Additional Information :

Why Join Epworth

At Epworth its a community.

Its the sense of belonging and being part of an organisation and a team that works to make sure that every patient addition to this you will have access to:

• Salary package up to $15900 pre-tax annually leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people and growing careers.  And we care about giving our people support and flexibility to thrive and contribute to our communities.

We welcome applicants from all backgrounds. This includes First Nations peoples people with disability mature-age and young job seekers members of the LGBTIQA community and individuals from all cultural backgrounds. We are committed to providing an equitable inclusive and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting so please know that any information you provide will be treated with the utmost confidentiality and respect.

Enquire/ Apply

Sound interesting To apply click the Im Interested button to attach your CV and cover letter.

For more information refer to the attached position description or contact  or phone (03).

It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.

As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.

Remote Work :

No

Employment Type :

Full-time