IT Officer
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Job Location:
Livingstone - Zambia
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Responsible for providing technical advice and support for the installing testing and maintaining of IT Infrastructure (Hospitality) components for the business unit with specific regard to but not limited to
- Providing all aspects of technical support to end users within the constraints of the technical processes.
- Assisting in stability and maximum availability of client infrastructure components.
- Responsible for performing all assigned end user client technical tasks.
- Recommends for continuous improvement as per identified faults.
- Ensuring day to day 1st level fault closure as per the SLA.
- Ensuring calls assigned to them are executed and resolved within required SLA MTTRs targets.
- Regularly monitors and accurately checks of IT client/server and guest facing infrastructure. (Daily Weekly Monthly IT Shift Checklist)
- Monitor systems and when necessary refer for corrections using known solution and proper change controls policy
- Execute tasks delegated from unit head section head head of department and above about basic problem resolution.
- Ensuring knowledge of IT asset movement and assignment in accordance with IT Asset register.
- Perform daily checks and walk abouts to clear clients network and systems errors identified as per delegated by unit head and above
- Updating IT assets and IT asset auditing performed on regular basis.
- Adherence to system maintenance requirements as per business needs and SOPs.
- Daily investigations into IT faults and errors to prevent re-occurrence thus preventing future downtime.
- Assisting and setting up of conferences and any guests requested setups relating to IT.
Qualifications :
- IT Related Diploma or NQF Level 6. Degree an advantage
- Other IT related qualifications will be considered an advantage
- Minimum of 1 years relevant IT industry experience
- Ability to solve problems
- Manage and mitigate risks
- Experience with Microsoft Active Directory and advantage
- Experience with hospitality an advantage
Additional Information :
Full grade 12 certificate
Three traceable references with mobile numbers and email addresses.
ZAQA verification of all qualifications is required.
Closing Date: 12th January 2026.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Animal
- EAM
- ITIL
- BI
- Brew
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
