Catering & Conference Services Manager

• Responsible for prospecting soliciting and nurturing the social catering market from start to finish for our traditional event spaces.
• Conduct any/all site inspections as required.
• Organize convention booking catering events and wedding files from date of departure and maintain accurate activities within files consistently
• Obtain/confirm all event-related information (to include but not limited to meeting specifications audio visual rooming lists technical needs exhibit needs food and beverage requirements etc.) with client organize/distribute group resumes conference agendas event orders floorplans etc. to all operating partners accurately and in a timely manner.
• Drive function space optimization/maximization to ensure best utilization of space for guest experience and financial performance of department
• Initiate/follow up on billing procedures ensuring deposits and/or credit applications are received within acceptable timeframes
• Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated
• Ensure guest/group experience while onsite through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
• Attend necessary meetings within hotel that affect/are affected by the Catering Conference Services &/or Events department
• Establish and maintain rapport with clients prior to during and post conference exceeding their expectations and encouraging repeat business
• Play active role in local community through associations memberships and involvement. Be an ambassador of the hotel within the local community
• Additional responsibilities as outlined by Director

Qualifications :

• Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role
• Computer literate in Microsoft Window applications required
• Excellent communication skills both written and verbal required
• Strong leadership excellent interpersonal skills and problem solving abilities
• Highly responsible reliable and ethical. A reputation for honesty and integrity.
• Results oriented and highly motivated self-starter.
• Ability to focus attention on guest needs remaining calm and courteous at all times
• Ability to work days nights and weekend; when necessary

Additional Information :

What is in it for you:

• Salary range: USD $75000-$85000 gross per annum
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust respect and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Remote Work :

No

Employment Type :

Full-time