Infrastructure Delivery Manager – Servers & Platforms

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Descriptions:

Key Responsibilities
Service Delivery & Operations
Oversee the end-to-end delivery of physical and virtual server infrastructure projects including provisioning & deployment
Manage day-to-day operations of server environments across Infra Windows Linux and Unix & Database platforms
Ensure server infrastructure meets agreed service level agreements (SLAs) and operational targets
Coordinate maintenance windows and change management activities to minimize business disruption
Team Leadership
Lead and mentor a team of server engineers and administrators providing technical guidance and performance management
Allocate resources effectively to meet project deadlines and operational demands
Foster a culture of continuous improvement and knowledge sharing within the team
Conduct regular team meetings and one-on-ones to track progress and address challenges
Project Management
Plan and execute server infrastructure projects from initiation through completion including migrations upgrades and new deployments as per scope
Develop project timelines & resource plans collaboration with stakeholders
Track project milestones and deliverables providing regular status updates to senior management
Identify and mitigate risks throughout the project lifecycle
Vendor & Stakeholder Management
Serve as primary liaison between Command Center team and other tower leads
Manage relationships with hardware vendors
Coordinate with other IT teams (networking storage security applications) to ensure integrated solutions
Communicate technical concepts to non-technical audiences effectively
Strategic Planning & Optimization
Develop and maintain server infrastructure roadmaps aligned with business objectives
Evaluate emerging technologies and recommend solutions to improve efficiency and capabilities
Drive standardization and automation initiatives to reduce manual effort and improve consistency
Monitor capacity and performance metrics to inform infrastructure planning and optimization
Governance & Compliance
Ensure server infrastructure adheres to security policies compliance requirements and industry best practices
Maintain accurate documentation of server configurations procedures and architecture
Implement and enforce change management and incident management processes
Conduct regular reviews and audits to identify improvement opportunities

7 years of experience in server infrastructure management and operations
3 years in a leadership or management role
Proven track record of successfully delivering complex infrastructure projects

Technical Skills
Deep knowledge of Windows Server and Linux/Unix operating systems
Experience with virtualization technologies (VMware Hyper-V or similar)
Understanding of cloud platforms
Familiarity with automation and orchestration tools (PowerShell Ansible Terraform)
Knowledge of server hardware storage systems and networking fundamentals
Experience with monitoring and management tools
Professional Skills
Strong project management capabilities with understanding of methodologies (Agile Waterfall ITIL)
Excellent communication and interpersonal skills
Analytical and problem-solving abilities
Budget management and cost optimization experience
Ability to work under pressure and manage multiple priorities
Preferred Qualifications
Relevant certifications/ training such as PMP ITIL Microsoft Certified Solutions Expert (MCSE) VMware Certified Professional (VCP) or AWS/Azure certifications
Experience in enterprise environments with 24/7 operations
Knowledge of DevOps practices and CI/CD pipelines
Experience with containerization technologies (Docker Kubernetes)