Placement & Community Manager
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Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking a highly organised and execution-focused Placement & Community Manager to lead end-to-end placement operations and ensure employment-ready beneficiaries transition into dignified job opportunities with BPOs and related service operators. The role will manage employer engagement candidate matching job-readiness support and post-placement retention systems while building strong employer pipelines and an active alumni community. The successful candidate will ensure fair inclusive and well-documented placement processes oversee community engagement teams and track employment outcomes to continuously improve placement retention and career progression results.
- Lead end-to-end placement operations to ensure employment-ready beneficiaries
transition into dignified job opportunities with BPOs and related service operators. - Develop and manage the placement workplan in alignment with training cohorts
assessment cycles and employer demand timelines. - Build and maintain an employer and roles directory tracking open roles
requirements hiring timelines locations and onboarding expectations. - Coordinate employer engagement activities including role briefings interview days
hiring clinics onboarding check-ins and follow-up sessions. - Maintain a structured and up-to-date directory of employment-ready beneficiaries
with verified training and assessment status. - Lead candidate matching and shortlisting processes coordinating interviews and
assessments with employers and tracking outcomes through onboarding. - Ensure placement operations prioritise inclusion targets and apply fair transparent
and well-documented selection processes. - Coordinate job-readiness activities such as CV clinics interview preparation
workplace readiness sessions and basic contract literacy support. - Lead post-placement support and retention systems including structured check-ins
issue resolution and escalation pathways. - Track post-placement outcomes including onboarding completion retention
milestones role changes and progression indicators. - Design and manage the program alumni community including onboarding
engagement calendars peer support mechanisms and career development
activities. - Supervise and provide performance management for Community and Mobilization
Officer(s) supporting outreach and learner engagement. - Maintain audit-ready documentation across placement alumni and community
activities ensuring compliance with safeguarding and data protection requirements.
Skills & Requirements
Minimum Requirements
- Bachelors degree in Business Administration Social Sciences Development Studies
Communications or a related field (Masters degree is an added advantage). - Minimum of 5 years of experience in talent placement employer engagement
workforce development recruitment operations or career services preferably
within BPO outsourcing or technology-enabled service environments. - Demonstrated experience managing structured placement pipelines and employer
engagement processes with strong documentation discipline. - Proven experience managing teams and coordinating field operations across
multiple locations.
Skills & Competencies
- Strong employer engagement and relationship management skills.
- Proven ability to manage talent matching processes including shortlisting interview
coordination and onboarding follow-through. - High documentation and compliance discipline including audit-ready trackers and
records. - Strong community and alumni management capability including engagement design
and moderation. - Inclusion-aware approach to placement and community management with
sensitivity to safeguarding and do-no-harm principles. - Data-informed mindset with the ability to analyze pipeline performance conversion
rates and retention outcomes. - Excellent communication facilitation and coordination skills.
- Proficiency in Microsoft 365 tools and familiarity with work management CRM and
bulk communication tools.
Safeguarding & Equal Opportunity
- Tech4Dev maintains a zero-tolerance approach to sexual exploitation abuse and
harassment and is committed to safe inclusive and ethical program delivery.
Applications are encouraged from women people living with disabilities and
candidates from underrepresented backgrounds.
Location: Lagos Nigeria (Hybrid with travel to program delivery hubs and partner sites as required)
Role Start Date: January 2026
Contract Duration- 18Months
About the company
Technology for Social Change and Development Initiative (Tech4Dev) is a non-profit social enterprise that creates access to decent work and opportunities for Africans by providing digital skills empowerment and advocacy. Established in 2016 its vision is to bridge the digital divide and promote economic prosperity and social mobility for marginalized communities.
Key Initiatives and Programs
Tech4Dev implements several free programs and initiatives across Africa often in partnership with governments and organizations like Microsoft and GIZ to equip youth women and the underserved with necessary skills.
Women Techsters: This flagship initiative aims to train 5 million girls and women across Africa by 2030 in varying degrees of digital deep tech and soft skills to ensure equal access to opportunities and bridge the gender gap in technology.
Emerging Market Model Initiative (EMMI): Implemented in Nigeria in collaboration with several federal and state governments this program uses a blended learning approach to train 36000 youth in digital skills over a year.
Digital for All Challenge: This is a free large-scale digital skilling competition designed to drive digital literacy among youth (ages 16-45) across Nigeria with participants able to win prizes.
Basic Digital Education Initiative (BDEI): This program aims to train 500000 public school students (ages 8-18) and 5000 teachers in foundational digital literacy and STEM concepts.
Digital Skills for the Workplace (DSFW): This initiative focuses on equipping young Africans with top employable skills in areas like software development UI/UX design and cybersecurity through onsite/online learning and internship placements.
Required Experience:
IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
