Reporting Analyst – Global Business Operations

IFS

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Department:

Business Operations

Job Summary

The Reporting Analyst Global Business Operations role helps IFS to execute on business goals by performing core business reporting for effective business insight across the organization.  This role works at the intersection of analytics operations and innovation - building advanced dashboards automating data processes and collaborating across global teams to support impactful data-driven decisions.

Duties and Accountabilities (including but not limited to)

Responsibilities include but are not limited to:

Reporting & Insights

  • Develop and maintain dynamic reports and dashboards using Power BI Excel and validated data sources to deliver actionable insights
  • Perform in-depth KPI analysis to support data-driven decision-making across the business
  • Translate complex data into actionable recommendations and prioritized next-best actions to improve customer retention and maximize recurring revenue
  • Produce timely ad hoc and scheduled reports tailored to executive stakeholders needs ensuring alignment with the business cadence
  • Partner with the business by presenting insights arising from analysis using compelling visuals and narratives that drive clarity and alignment across business units

Data Strategy & Models

  • Make recommendations and manage requests for changes to data models to be used as data sources for reporting
  • Perform in-depth analysis of requirements to furnish new KPI data to the business
  • Proactively identify opportunities to improve data accuracy quality and relevance

Cross-Functional Collaboration

  • Collaborate with global teams in sales marketing renewals and customer success to deliver data-driven insights that enhance revenue performance
  • Develop and deliver compelling data stories tailored to both technical and non-technical audiences including executives
  • Champion data literacy by coaching colleagues on analytics tools interpretation of insights and data-driven practices
  • Facilitate cross-functional data-sharing initiatives to unlock incremental business value and foster continuous innovation

Automation & Innovation

  • Automate recurring reporting and business processes using Power BI and other modern scripting tools
  • Explore AI and machine learning techniques to build predictive models
  • Continuously evaluate and implement emerging technologies to drive efficiency and scale analytics capabilities

Qualifications :

  • Bachelors degree in Business Economics Data Science Statistics Computer Science or a related field (or equivalent professional experience)
  • 5 years of experience in business operations analytics or forecasting roles preferably within the enterprise software or SaaS industry
  • Professional certifications such as Microsoft Data Analyst Associate Power BI Certification and experience with AI/ML toolkits or GenAI for data interpretation and automation
  • High proficiency in Microsoft PowerPoint and Microsoft 365 suite including Copilot and other productivity tools
  • Experience with IFS applications and/or IFS Cloud is advantageous
  • Expertise in data analysis data models and systems-based problem-solving
  • Advanced proficiency with Excel SQL Power BI and Microsoft 365 tools (PowerApps Power Automate Copilot)
  • Familiarity with enterprise data architectures including CRM/ERP data structures and data warehousing principles
  • Strong business acumen and financial modelling knowledge (TCV ARR ACV TCO) with an understanding of SaaS metrics and licensing models
  • Proven ability to communicate complex data insights clearly to cross-functional executive and non-technical audiences
  • Experience working in global matrixed organizations with a collaborative agile and continuous improvement mindset
  • Results-driven with strong attention to detail; demonstrated ability to effectively prioritize time-critical deliverables
  • Self-motivated and proactive with a strong sense of ownership

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.


Remote Work :

No


Employment Type :

Full-time

The Reporting Analyst Global Business Operations role helps IFS to execute on business goals by performing core business reporting for effective business insight across the organization.  This role works at the intersection of analytics operations and innovation - building advanced dashboards autom...
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Key Skills

  • Cognos
  • Microsoft Access
  • SQL
  • Crystal Reports
  • Financial Report Writing
  • Power BI
  • Pivot tables
  • ssrs
  • Tableau
  • Regulatory Reporting
  • SAS
  • Data Analysis Skills

About Company

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We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most – at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more

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