Business Operations Executive (IGT1)
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Key Responsibilities:
To achieve these outcomes you will:
Operational Excellence & Process Management
- Own day-to-day operations functions processes and central documentation to maintain consistency and alignment across global business units.
- Review and validate project setup and billing to ensure accuracy compliance and timely revenue recognition.
- Serve as the primary resource for end users on business tools documentation and process inquiries.
Data Management & Reporting
- Maintain and report on business resourcing and financial data; build and manage complex Excel models and dashboards.
- Ensure consistency and accuracy of project data in project management systems (e.g. NetSuite Rocketlane).
- Support field teams and management with organizing and reporting on key KPIs and performance metrics.
System Administration & Training
- Administer engagement delivery tools and processes; ensure they are current effective and user-friendly.
- Facilitate end-user training on tools and processes; create and maintain process documentation for adoption and knowledge sharing.
- Maintain PSA tool system integrations
Continuous Improvement & Collaboration
- Proactively identify opportunities for process improvements lead projects from discovery through implementation and validation.
- Collaborate with Regional Operations Leaders project teams and cross-functional stakeholders to develop and refine processes.
- Maintain strong relationships with leaders and colleagues act as a trusted advisor on operational matters.
Qualifications :
Preferred Skills and Experience:
- 35 years of experience in business analysis operations or equivalent roles; Professional Services experience strongly preferred.
- Experience in operations functions within a software vendor or SaaS environment is a strong plus.
Skills & Competencies
- Strong organizational analytical and interpersonal skills.
- Self-starter with excellent decision-making presentation and written/verbal communication abilities.
- Ability to learn quickly work independently and thrive in a fast-paced ambiguous environment.
- Strong sense of responsibility ownership and accountability.
- Exceptional planning time-management and prioritization skills.
- Analytical mindset: asks questions checks for understanding and applies creativity to solve problems.
- Team player quick learner comfortable operating in ambiguity.
- Fluent in English (required).
Technical Skills
- Advanced proficiency in Microsoft Excel (complex formulas data modeling).
- Experience with the following tools is a significant plus:
- NetSuite OpenAir RocketLane or similar Project Management tracking tool
- NetSuite ERP/GL Workday or similar ERP
- BI reporting tools (e.g. COGNOS or equivalent)
Additional Information :
We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time we value the power of in-person collaboration to build community spark innovation and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Order Management System
- SAFe
- TOGAF
- Business Management
- White Papers
- Investment Banking
- Middleware
- Project Management
- Sharepoint
- Order Fulfillment
- Google Suite
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
