Associate Analyst, IT Support
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Configure install upgrade and maintain Windows macOS and Linux laptops and desktops.
Install configure and support development and business applications such as Visual Studio SQL Outlook VPN clients and related tools.
Diagnose and troubleshoot hardware and software issues across end-user devices.
Provide technical support to internal and external end users (remote and on-site).
Support and manage Office 365 SQL databases and other enterprise applications.
Assist with LAN WAN and Wi-Fi infrastructure troubleshooting and basic network support.
Manage IT assets including tracking allocation and documentation.
Handle meeting room IT setup including projectors conferencing systems and calling devices.
Support and monitor network infrastructure access control systems and CCTV.
Coordinate with external vendors for IT services maintenance and issue resolution.
Ensure timely issue resolution while maintaining high service quality and user satisfaction.
Qualifications :
Bachelors degree in Information Technology Computer Science or a related field.
Minimum 6 months to 1 year of experience in an IT support service desk or technical support role.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more
