Rental Return Agent
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are currently seeking a dedicated and proactivefull timeteam member for ourSydney Airportlocation.
Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location.
Why join Europcar
Competitive hourly rate casual loading uncapped incentives
Boost your income with our performance-based incentive program
Ongoing training and career development opportunities
Work with a global brand across AU/NZ and beyond
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Earn cash rewards via our Employee Referral Program
Discounts on private health insurance with Bupa
Enjoy car rental gym flu shot and other exclusive employee discounts
Access travel perks through Accors All Heartists program
24/7 wellbeing support via EAP and the Calm App
Be part of a supportive high-performing team culture
Some of the key responsibilities include:
To greet each customer in a friendly and professional manner in the final stage of their journey
Ensure that the customers experience has been positive and provide a solution for any issues that have occurred
Go the extra mile to ensure high quality service and provide a WOW experience for the customer
Also be of assistance to any customers who are commencing their journey
Conduct damage inspection of all returning vehicles; and any outgoing vehicles to retain customer peace of mind and overall satisfaction
Checking the vehicles for roadworthiness and ensuring appropriate oil levels and tyre pressure is consistently maintained
Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
To be considered you should possess:
Previous experience in customer service retail or sales
Strong communication skills and ability to interact with customers
Computer literacy skills required
The ability to work alone and as part of a team
Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
Valid Australian drivers license with a clean driving record
Current and ongoing Australian work rights
A positive can do attitude!
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe.
We help to change the way you move is what we stand for and brings us together. More than ever were committed to delivering simple seamless innovative solutions that make mobility easy enjoyable and increasingly eco-friendly.
To do this we offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 280.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental Goldcar - a frontrunner at providing low-cost car rental services in Europe Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning and Euromobil a German car rental player. The Group also operates the myEuropcar platform for vehicle subscription.
Customers satisfaction is at the heart of the Groups ambition and that of our more than 9000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
Europcar Mobility Group
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.
Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Customer Service
- Organizational skills
- Computer Skills
- Construction Experience
- Generator Repair
- Management Experience
- Microsoft Outlook
- Territory Management
- Operations Management
- Property Management
About Company
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