Supervisor, Quality Assurance
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
QA Supervisor Print & Mail Operations
Location: Plano TX
Schedule: Monday - Friday 7 am Clean desk
About the Supervisor Role:
The QA Supervisor oversees quality assurance processes within print and mail operations ensuring compliance with standards and continuous improvement. This role requires strong technical expertise leadership skills and the ability to manage team performance and operational excellence.
Key Responsibilities:
- Supervise daily QA activities for print and mail production teams.
- Manage hiring training performance appraisals and pay reviews for 7-10 employees.
- Develop and implement Total Quality Management (TQM) programs and process improvement initiatives.
- Create and maintain quality improvement roadmaps and baseline performance parameters.
- Coordinate cross-functional efforts to ensure high-quality services that meet customer needs.
- Educate and coach team members on technical skills soft skills and business domain knowledge.
- Prepare and deliver program communications training plans and reward systems.
- Support transitions hiring needs and compliance with company policies and standards.
- Solve operational problems using technical expertise and established
Provide support to a 24/6 team including availability for Saturday check-ins and occasional on-site visits to ensure smooth operations.
Skills:
- Leadership & Management:Ability to lead teams manage performance and foster a culture of quality.
- Analytical & Problem-Solving:Strong capability to identify issues evaluate solutions and implement improvements.
- Communication:Excellent verbal and written communication skills for team coaching and cross-functional collaboration.
- Organizational:Strong planning and prioritization skills to manage multiple projects and deadlines.
- Technical Tools:Proficiency in QA software reporting tools and MS Office Suite.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $60000 $63000.
Required Experience:
Manager
Key Skills
- Food Safety
- IT
- Corporate Risk Management
- FX
- Airlines
- Building Electrician
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
