Drive customer-focused transformation in insurance claims
Collaborate with experts in technology and innovation
Enjoy flexible work paid study support and wellbeing perks
Join our Consumer Insurance team to support the delivery of innovative home claims experiences. Youll contribute to strategic initiatives collaborate with cross-functional teams and help drive continuous improvement that benefits our customers and business.
This is a 6-month secondment through to 30 June 2026.
What Youll Do
Support the end-to-end delivery of home claims initiatives ensuring quality outcomes for customers and the business
Collaborate with project teams to identify validate and prioritise opportunities for improvement
Gather and refine requirements with stakeholders ensuring solutions meet customer needs
Integrate change management strategies to minimise barriers and enable effective delivery
Provide regular updates and showcase features to stakeholders supporting transparency and engagement
Build strong relationships with internal and external partners to deliver impactful solutions
What Youll Bring
Experience in insurance claims or financial services with a focus on project delivery and continuous improvement
Analytical and critical thinking skills to develop actionable insights and drive performance
Effective communication able to tailor messages for diverse audiences and articulate complex ideas
Ability to autonomously prioritise work and manage activities to achieve team goals
Collaborative approach to stakeholder engagement negotiation and influencing outcomes
Intermediate technical literacy comfortable discussing technology solutions that support business processes
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.
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Required Experience:
IC
Product Specialist 30 June 2026 SecondmentJob No: 678186 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Toowoomba Adelaide Melbourne - Inner Suburbs & CBD Various Fix Term Full Time Insurance Pay Band 4Drive customer-focused transformation in insurance claimsCollaborate with experts in...
Drive customer-focused transformation in insurance claims
Collaborate with experts in technology and innovation
Enjoy flexible work paid study support and wellbeing perks
Join our Consumer Insurance team to support the delivery of innovative home claims experiences. Youll contribute to strategic initiatives collaborate with cross-functional teams and help drive continuous improvement that benefits our customers and business.
This is a 6-month secondment through to 30 June 2026.
What Youll Do
Support the end-to-end delivery of home claims initiatives ensuring quality outcomes for customers and the business
Collaborate with project teams to identify validate and prioritise opportunities for improvement
Gather and refine requirements with stakeholders ensuring solutions meet customer needs
Integrate change management strategies to minimise barriers and enable effective delivery
Provide regular updates and showcase features to stakeholders supporting transparency and engagement
Build strong relationships with internal and external partners to deliver impactful solutions
What Youll Bring
Experience in insurance claims or financial services with a focus on project delivery and continuous improvement
Analytical and critical thinking skills to develop actionable insights and drive performance
Effective communication able to tailor messages for diverse audiences and articulate complex ideas
Ability to autonomously prioritise work and manage activities to achieve team goals
Collaborative approach to stakeholder engagement negotiation and influencing outcomes
Intermediate technical literacy comfortable discussing technology solutions that support business processes
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.