Data, Reporting & AI Product Owner Customer Solutions

Create your best future and join Westpac as a Data Reporting & AI Product Owner Customer Solutions

• Based in Barangaroo Sydney
• Max term contract
• Hybrid working model

About the Role

Were looking for a curious driven and forward thinking Data Reporting & AI Product Owner to join our Fraud Scams & Estates Strategic Program. This is a pivotal opportunity to shape how our organisation leverages data reporting and AI to protect our customers strengthen risk management and uplift efficiency across the bank.

As a key leader in our program you will partner closely with teams across the business to understand their needs uncover insights and translate ideas into clear actionable product plans. You will guide the development and delivery of insightful data reporting and AI solutions that make a meaningful difference and empowering people with better information reducing risk and supporting smarter decisionmaking.

Youll also help define the future of how we use data and emerging AI technologies responsibly ensuring our tools are innovative safe impactful and aligned with our commitment to protecting both our customers and our people.

Responsibilities:

• Develop and own the product roadmap for data reporting and AI solutions within the program

• Engage with stakeholders across the business to deeply understand problems needs and opportunities

• Translate complex requirements into clear actionable user stories and product plans

• Work with delivery teams to ensure high quality timely execution and adoption of solutions

• Champion responsible ethical and secure use of AI and data across all product development

• Drive continuous improvement innovation and simplification across reporting analytics and automation capabilities.

What do I need

Youll bring a mix of practical skills curiosity and a willingness to collaborate with others.

• Strong ability to translate business needs into clear well-defined requirements

• Experience working with data analytics reporting or AI products

• Ability to prioritise work manage a backlog and guide Agile delivery teams

• Strong communication and stakeholder management skills

• Familiarity with relevant technical tools and platforms including QL/SAS Tableau Power BI Applan Pyhton and VBA and an understanding of AI concepts

• Strong problem-solving skills with the ability to make sound data informed

• Tertiary qualification in Data Science or a related discipline

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee only mortgage rates!

• Flexible work arrangements to support a better work/life balance plus Culture Lifestyle and Wellbeing leave.

• Tailored learning and development opportunities to help grow your career within the bank.

• Plenty of opportunities to give back through our community volunteering programs.