Product Manager Procare
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Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Senior Product Manager ProCare Services
Why join Stryker
Looking for a place that values your unique talents Discover Strykers award-winning culture.
We are proud to offer you our total rewards package which includes bonuses healthcare insurance benefits retirement programs wellness programs as well as service and performance awards not to mention various social and recreational activities all of which are location specific.
The role
Join a role where your expertise shapes how customers experience one of Strykers most critical service offerings. As a Senior Product Manager for ProCare youll drive strategies that enhance trust strengthen long-term partnerships and ensure customers feel the value of proactive reliable service at every touchpoint. If youre energised by crafting service experiencesnot just productsthis is an opportunity to influence a portfolio that directly supports patient safety and hospital efficiency.
About ProCare
ProCare is Strykers service solution designed to maximize equipment uptime deliver proactive maintenance and provide healthcare teams with confidence in their critical technology. ProCare is built on flexible service models proactive care and quality expertise ensuring hospitals can stay fully focused on patient care while Stryker keeps their equipment performing at its best.
ProCare positions Stryker as a trusted long-term partner offering tailored service plans backed by trained specialists with proprietary product knowledge and access to original Stryker parts.
This role would suit someone who understands how to market service experiences not physical devicessimilar to customer-centric service programs found in industries like consumer tech digital platforms or subscription models.
What You Will Do
Develop and lead data-driven marketing strategies that elevate the value proposition of ProCares service experience across customer segments.
Define service positioning by shaping messaging around uptime reliability proactive care and customer partnership using insights to differentiate Strykers service offerings.
Translate customer and market research into actionable improvements to service features delivery expectations and customer experience.
Collaborate cross-functionally with engineering service operations suppliers and customer teams to develop service requirements and lifecycle plans.
Plan and execute service product updates launch strategies communication frameworks and gotomarket activities.
Manage business performance by overseeing budget planning forecasting and profitability for the ProCare service portfolio.
Provide subjectmatter expertise to guide commercial teams and inform strategic decision-making across marketing and service operations.
Analyze complex customer experience challenges to prioritize enhancements that improve retention satisfaction and service utilization.
What You Will Need
Required Qualifications
Bachelors degree in Marketing Business Engineering or related field (minimum).
Minimum 4 years experience in product management service marketing or related discipline.
Experience marketing a service offering (e.g. subscription services memberships digital platforms extended service programs).
English language proficiency (written and verbal).
Preferred Qualifications
Masters degree in Marketing Business Engineering or related field.
Experience in healthcare technology or regulated industries.
Experience managing customer experience programs or lifecycle service portfolios.
Training or certification in product management service design or marketing analytics.
Why Youll Love This Role
- Work for one of the worlds most respected Medtech companies.
- Meaningful work that contributes to better healthcare outcomes.
- Exposure to senior stakeholders and cross-functional teams.
- Fast-paced supportive environment with strong development pathways.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
