Candidate Human Resources
Location: Office based in Century City Cape Town
Type: Full-time
Working hours are expected to be:
9AM - 6PM UK time. (11AM - 8PM SA time in SA summer 10AM - 7PM SA time in SA winter)
Shorter days during some of August.
Salary:
Base: 18000 - 25000 Rand per month
About Zen Educate:
Zen is revolutionising education. Schools spend over 2bn a year on agency staff and 600m of that goes straight into the pockets of recruitment agencies. Thats why weve built an alternative.
Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017 weve saved schools over 30m money that goes straight back into school budgets and increases teachers pay.
The opportunity
This is your chance to join a tech startup in hypergrowth. Were passionate about professional development and well work to maximise your personal and career growth. Were looking for enthusiastic mission-driven people who fit our values and are passionate about what we do.
We have recently raised our Series B funding of $37mil the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!
What youll be doing:
The Educator HR Generalist will play a key role in ensuring that Zen Educate is an amazing and responsible employer for the thousands of educators working on the Zen platform.
The day to day responsibilities of this role includes:
Safeguarding and compliance: Supporting with safeguarding concerns raised by schools and escalating as appropriate
Educator HR: Handle day to day queries related to HR policies pay onboarding and offboarding and anything else to ensure our educators are fully supported working with Zen
Complaints: Manage and triage educator complaints conduct investigations where required and ensure timely and fair resolution
Policies: Support in maintaining clear and up to date HR policies handbooks and processes for our educators. Ensure new or updated policies are communicated clearly and in a timely manner to our Educators.
Cross-functional collaboration: Work closely with Account Management Operations and Customer Support to ensure Educators are supported when working on the Zen platform
Minimum requirements:
(Required) Native or native-like command of verbal and written English
(Required) Comfortable with using technology including Google Suite and CRM systems
(Required) Ability to handle sensitive information with confidentiality
(Preferred) Experience in an internal human resources role and/or degree in human resources
Whats in it for you
Work that you want to talk about
Competitive salary
25 days of holiday in line with UK education term dates plus UK bank holidays.
Fun-loving tight-knit team solving a problem that makes a difference
Diversity and Inclusion
At Zen we strive to build a culture of equity and inclusion where everyone is respected valued and appreciated for their unique traits experiences and perspectives. We are committed to creating a safe inclusive and equitable environment where our team can thrive regardless of age ethnicity race gender identity sexual orientation socio-economic status disability religion or beliefs. We value our differences and believe that practices of Diversity Equity and Inclusion help us create a fairer more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where peoples voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions beliefs and experiences because they collectively make us stronger; weve had former teachers pilots fundraisers engineers lawyers marketers social media experts and more join our team.
We cant wait to hear from you!