Assistant Manager Digital Media Social Media

Additional Information: This hotel is owned and operated by an independent franchisee HMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

JOB SUMMARY

The Assistant Manager - Social Media/Digital Media is part of an important team that creates and executes property-level communications to our customers. This role promotes on-brand messaging to customers through traditional digital and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans targeted campaigns and activated channels to the end of driving consumer awareness and preference increasing market share and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local social and digital marketing efforts are effectively integrated with the selling efforts for the organization.

CANDIDATE PROFILE

Education and Experience

Required:
Bachelors degree from an accredited university in Marketing Public Relations Business Administration or related major and 2 years experience in the sales marketing digital or related professional area; hospitality marketing or digital advertising experience preferred

CORE WORK ACTIVITIES

Hotel Marketing and Advertising

Assists with the execution of the annual marketing plan to budget .
Provides support to Operations Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
Works with advertising agency on the tactical advertising campaigns creative and media plans particularly for food and beverage promotions.
Assists with the management of F&B media schedules email marketing and display advertising.;
Stays informed about the status performance evaluation opportunities and issues related to online programs and initiatives.
Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.

Social Media Content Management

Supports facilitation of social media engagement and updating content in local digital channels (e.g. hotel website travel sites).
Assists with promotions campaign in F&B weddings spa rooms and conferences through relevant digital and social media channels.
Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Public Relations and Visual Asset Management

Participates in the development of comprehensive PR plan per quarter along with agency;
Maintains a comprehensive list of local media contracts with particular emphasis on food critics and bloggers.
Manages assigned accounts as per the media account management system.
Assists with writing and distribution of all press releases for property events promotions and outlets.
Supports execution of hotel sponsored events community/government relations activities and press promotional activities.
Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
Supports the co-ordination of photography for F&B advertising collateral and public relations purposes between the hotel advertising agency and the regional field marketing teams.
Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food amenity and property imagery.

Direct Marketing and Collateral Development

Assists with coordination and execution of Hotel and F&B printed materials.
Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
Supports the production of all property F&B display and temporary signage in hotel public areas.
Assists with the execution of F&B direct marketing activities.
Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

General

Assists in the development co-ordination and execution of all communications activities.
Helps with the publication of hotels newsletter(s).
Supports communications duties and functions as deemed necessary.
Assists in the liaison and execution of joint F&B promotions.
Works with the Manager of Marketing and Communication to verify the Hotels website and related websites are updated on a regular basis.
Provides marketing assistance and act as a marketing subject matter expert for GMs Sales Leaders and Managers and Revenue leaders.
Keeps abreast of competition and its collateral advertising and marketing efforts and constantly evolving digital and marketing trends.
Performs other reasonable job duties

This company is an equal opportunity employer.

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