Clinic Coordinator (Program Assistant I)

Job Summary:

The University of Colorado School of Dental Medicine (SDM) is hiring a full-time Clinic Coordinator to support the Undergraduate Dental Program/International Student Program (ISP) in the day-to-day clinical operations of a Comprehensive Care group. We are seeking individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students faculty and staff of diverse backgrounds.

Key Responsibilities:

• Coordinate and monitor the undergraduate students daily schedule for patient health care

• Establish and monitor record keeping system for tracking timely treatment of patients

• Monitor the clinical progress of the students using various reporting systems

• Ensure adequate clinical experience for students before graduation

• Fill in for other positions within the department (e.g. front desk screenings etc)

• Orient and train new undergraduate dental students in clinic operations (e.g. utilization of clinic support operations and program administrative support)

• Assign patients according to students education/required needs as determined by faculty

• Assist faculty in the education and training of dental students in becoming successful practitioners by effectively managing their clinic time

• Attain productive patient relations

• Collaborate with the School of Dental Medicine Payment Office to monitor patient accounts by reviewing account histories

• Assure compliance of patient financial obligation

• Work with the payment office to facilitate corrections as needed

• Create forms and files to track students clinical academic progress

• Oversee patient grievance process by independently solving problems and taking action as needed by way of personal interactions telephone contacts and written correspondence with patients.

Work Location:

Onsite this role is expected to work onsite and is located in Aurora Colorado.

Why Join Us:

Why work for the University

We haveAMAZINGbenefits and offerexceptional amounts of holiday vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability Life Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Please make sure to include the following in your resume: job title duties months and years employed and average hours worked per week as minimum experience is calculated on a 40 hour/week basis.

Minimum Qualifications:

• Four years of general clerical experience that includes demonstrated of experience working in a medical/dental environment.

• College or university course work appropriate to the work assignment may substitute for the experience on a year-for-year basis but not for the experience working in a medical/dental environment

Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working with faculty staff and students in a higher education environment

• Bilingual in English and Spanish

Knowledge Skills and Abilities:

• Knowledge of administrative and clerical procedures and systems such as word processing spreadsheets managing files and records designing forms and other office procedures and terminology

• Knowledge of principles and processes for providing customer and personal services.

• Knowledge of electronic health record system.

• Knowledge of teleconferencing software (i.e. Zoom).

• Ability to efficiently organize multi-task and prioritize duties and tasks.

• Ability to work in a fast-paced high volume environment.

• Excellent verbal and written communications skills.

• Excellent interpersonal skills

• Proficient computer skills.

• Ability to interpret and follow complex rules regulations policies procedures and guidelines.

• Ability to handle sensitive matters that require discretion and confidentiality.

How to Apply:

Questions should be directed to: Traci Wells

Application Materials Instructions:

APPLICATION DEADLINE: This announcement is open until 10 DAYS FROM POSTING

To apply please submit the following materials to this posting:

• A cover letter and resume that specifically addresses the job requirements and outlines your qualifications.

Special Instructions to Applicants

Classified Staff positions have specific application requirements:

• Submit all required documents indicated in this posting and include a current email address and phone number.
• Please address minimum qualifications competencies and preferred qualifications in your cover letter as these along with previous work experience will be used in the assessment process.
• Click here to view Veteran and other General Information regarding Classified Staff positions:

  For those who meet minimum qualifications the comparative analysis process will include one or all of the following:

  • Preferred Qualifications Application Review based on the preferred qualifications listed in the posting.
    • Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials. Note: Candidates are not physically present for this portion of the comparative analysis.
  • Interviews based on the job requirements preferred qualifications and competencies listed in the posting.
    • Candidates will be evaluated scored and ranked based on oral responses
    • Interviews may be over the phone videoconference or in-person

  You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as (minimum 40^th posting max) $4450- $5517.58 per month ($53400- $66211per year).

This position is eligible for overtime compensation.

The above hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.

If you have prior state-classified service in the same class series as this position your pay may be set at a higher amount per the state Step Pay Program implemented on July 1 2024. For more information about the Step Pay Program please visit the 2024 Step Pay Program for State of Colorado Employees DHR.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator:

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act please contact the Human Resources ADA Coordinator at .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty staff students and visitors. To assist in achieving that goal we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and othervaccine preventable diseases. If you work visit or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work visit or volunteer addition if you work in certain research areas or perform certain safety sensitive job duties you must enroll in theoccupational health medical surveillance program.