Customer Support Assistant
Share
Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are looking for a highly organized and detail-oriented Customer Support Assistant to join our this role you will support daily client interactions assist in resolving inquiries ensure timely communication and contribute to providing a seamless customer journey. You will work closely with internal teams to maintain service standards and uphold the quality that represents GG Media.
Responsibilities
Manage incoming inquiries via phone and email with a professional and solution-oriented approach.
Assist customers by addressing questions troubleshooting concerns and providing accurate information.
Maintain detailed documentation of interactions updates and follow-ups.
Coordinate with internal departments to ensure prompt resolution of issues.
Support routine administrative tasks to keep operations organized and efficient.
Uphold service quality standards and contribute to a positive client experience.
Qualifications :
Strong communication and interpersonal skills.
Ability to stay organized prioritize tasks and manage time effectively.
Excellent problem-solving abilities and attention to detail.
Comfortable working in a fast-paced service-oriented environment.
Professional demeanor and commitment to maintaining high service standards.
Additional Information :
Competitive annual salary of $47000 $51000.
Professional growth and internal advancement opportunities.
Skill-development and training programs to enhance your career.
Supportive work environment with a focus on team collaboration.
Stable long-term employment with opportunities to expand responsibilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
