Skillbridge Academy is seeking a highly motivated Customer Service Specialist to join our team in Fayetteville NC. This role is essential in delivering a professional efficient and customer-focused experience. The ideal candidate will serve as a key point of contact ensuring clear communication problem resolution and strong relationships with clients and internal teams.
Responsibilities
Provide professional and courteous support to customers through various communication channels
Address inquiries requests and concerns with accuracy and efficiency
Maintain detailed and organized records of customer interactions
Collaborate with internal departments to ensure timely resolution of issues
Follow established procedures while identifying opportunities to improve customer experience
Uphold company standards policies and service excellence at all times
Qualifications :
Strong verbal and written communication skills
Excellent organizational and problem-solving abilities
Ability to manage multiple tasks in a fast-paced environment
High attention to detail and professionalism
Comfortable working independently as well as within a team
Strong interpersonal skills and a customer-focused mindset
Additional Information :
Competitive salary ranging from $50000 to $53000 per year
Opportunities for professional growth and career advancement
Skill development through continuous learning and hands-on experience
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more