AI Enablement Lead

HUB24 leads the wealth industry as the best provider of integrated platform technology and data solutions. At HUB24 we know the smartest investments start with our are innovative and ambitious and we move fast.

At HUB24 we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY

We think creatively and were not constrained by traditional thinking or barriers to success. Were led by experts realists with ideas grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary:

Responsibilities:

AI Awareness and Advocacy

• Promote understanding of AI technologies including automation data analytics and generative AI across all business units.
• Communicate the benefits limitations and responsible use of AI through briefings case studies and internal campaigns.
• Champion an ethical secure and human-centred approach to AI adoption consistent with financial industry standards and organisational values.
• Ensure compliance against HUB24s Group Policies and Guidelines Governance Frameworks and Risk Taxonomy.

2. Opportunity Identification

• Partner with the business to identify opportunities where AI can streamline processes improve accuracy drive material improvements in efficiency or enhance customer outcomes.
• Develop business cases or pilot proposals with clear value metrics ROI and risk considerations.

3. Enablement and Support

• Facilitate workshops and training sessions to build AI literacy and confidence among employees at all levels.
• Support teams in trialling AI tools and assist in embedding successful solutions into day-to-day operations.
• Coordinate with internal IT data and compliance teams to ensure all AI initiatives align with data privacy cybersecurity and regulatory requirements.

4. Governance and Best Practice

• Contribute to the development of the organisations AI framework policies and standards ensuring consistency with APRA ASIC and privacy obligations.
• Monitor and communicate industry developments ensuring the organisation remains proactive in managing AI-related risks.
• Track and report on AI adoption metrics learnings and business impact to senior leadership.

5. Collaboration and Leadership

• Act as the central point of contact for internal AI-related queries projects and training.
• Foster a collaborative culture that encourages experimentation and knowledge sharing across business units.
• Engage with external experts partners and vendors to stay informed about best practices and new opportunities in financial services AI.

Requirements:

Essential:

• Strong understanding of AI concepts technologies and their business applications in financial services (e.g. automation natural language processing predictive analytics).
• Excellent communication influencing and stakeholder management skills across diverse teams and levels of seniority.
• Proven experience driving technology adoption process innovation or digital transformation initiatives.
• Awareness of financial services regulations data governance and compliance frameworks.

Desirable:

• Experience in risk compliance or operations roles within financial services.
• Deep understanding of available AI tools such as Microsoft Copilot ChatGPT or AI-powered workflow automation platforms.
• Background in change management business analysis or innovation leadership.

Success Measures

• Demonstrated increase in AI literacy and adoption across business units.
• Successful delivery of AI-enabled improvements with measurable efficiency accuracy or customer experience gains.
• Positive stakeholder engagement and collaboration across the organisation.
• Establishment of an AI community of practice and consistent governance framework for responsible AI use.

The Recruitment Process

• Acknowledgement email once your application has been submitted.

• Our Talent team will start reviewing your application. If unsuccessful you will be notified.

• If your application progresses to the next stage our Talent team will be in touch to discuss your alignment with the role.

• If youre a person with an impairment or disability this is an opportunity to share with us any accessibility requirements that you may have for the role.

• Should you require any accommodations to the recruitment process please email and one of our team will contact you.

• Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role there may be more than two interviews.

• Communication of outcomes to successful and unsuccessful candidates and feedback provided.

*As part of our process a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection noticecan be found here.

2024 CircleBackInitiative Employer we commit to respond to every applicant.

Endorsed by WORK180 we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on theBOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for theBest Employer Brand Initiative

HUB24 is an equal opportunity employer.We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples people with disabilities people from culturally and linguistically diverse communities and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements please let us know were here to support you