BUSINESS ANALYST (BA)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About Spectos
With nearly two decades of technology-driven market research experience and a leading presence across the globe Spectos delivers customers with the eye-opening data they need to sustainably improve customer satisfaction and build customer loyalty.
With built-in internal communication tools rich & responsive data representations insightful cross-location comparisons role-based data access automated notification systems and modern social media filters Spectos provides its users with a centralized platform for valuable omnichannel customer data empowering them to win and retain more customers than ever before and make them even happier in the process! The platform is enhanced by dedicated project management teams panel services & multi-language support to build and maintain large-scale projects for multinational organizations.
Tasks
As a Business Analyst successful candidates will have to perform the following tasks under the supervision of our Senior Service Design and IT Staff:
- Closely collaborate with the Product Owner Service Request Owner and stakeholders to analyze business requirements and translate them into solution requirements for IT project implementation
- Participate in the Service Design process to prepare comprehensive ticket requirements according to the Request or Product Owner requests
- Facilitate the business users to identify and prioritize the project initiatives to fulfill the business objectives and meet the project timeline
- Document the business functional requirements in detail and ensure the implementation is in place
- Work with UI for UI design and screen mock-up
- Reviewing and providing the appropriate feedback on the final implementation of the user interface
- Serve as an internal point of contact for the development team whenever requirements need to be clarified
- Ability to analyze and calculate data
- Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process
- Assist in software testing activities and cooperate closely with the QA-staff for successful delivery
Requirements
- Degree in Computer Science or Information Systems or equivalent industry experience
- Excellent communication skills in both English Vietnamese and interpersonal skills are obligatory
- Experience in software development as a Business Analyst or Product Owner is advantageous
- Knowledge of the software development process especially software requirement analysis
- Ability to effectively and proactively interact and communicate with senior management internal departments clients and vendors
- Demonstrated ability to write clearly succinctly and in a manner that appeals to a wide audience
- Good UI/UX knowledge/experience
- Good skills in using suitable tools for business modeling drawing business and technical flows/diagrams creating mockups /wireframes/prototypes etc.
- General understanding and experience of business processes as well as an interest in understanding a broad range of business models and needs
- Good problem-solving and troubleshooting skills with a focus on attention to detail
- A proactive can-do attitude and strong commitment to the deadline
- Experience in Agile/ Scrum is a big plus
- Willingness to learn new technologies both by training and self-learning
Advantages:
- Experience in Project Management Scrum or other agile processes
- Prior experience in working with international partners from the US or Europe
- Knowledge background or experience in Data Analysis
Benefits
- Working in a professional and dynamic environment
- Attractive salary evaluated on skills and experience
- Great opportunity for career development the option to achieve a senior position within our team
- Have opportunities to work with foreign customers and experts
- Training and state-of-the-art technology update
- Vacation days social assurance and medical assurance according to the Labor Law
- Annual leave and holidays by law
- Monthly happy lunch and daily afternoon tea with the company
- Annual team building company trip
Location: Duy Tan Dich Vong Hau Cau Giay Ha Noi
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Everybody likes great service. We help to provide it. Spectos, headquartered in Dresden, Germany, is specialized in monitoring and improving service quality.
