Business Control Specialist

POSITION: Business Control Specialist
FULLTIME: ASAP - 11/30/26 Assignment
LOCATION: Phoenix AZ (Hybrid)
SCHEDULE: M-F / 9am-5:30pm
PAY RANGE: $26.65/HR
(Exact compensation may vary based on skills experience and location. Base pay information is based on market location.)

JOB DESCRIPTION:
This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify track and report issues and control improvements for remediation.

-Proficient in identifying data entry from a variety of sources paper-based and/or electronic into the loan system of record

- Should have experience in account setup and loan servicing. Commercial/wholesale lending preferred

- Have a general knowledge of loan structure loan agreements and credit regulations

- Identify and escalate quality assurance findings promptly following appropriate communication channels

- Communication - clear and concise communication of quality assurance findings

- Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures

- Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions in compliance with current laws and regulations

- Technology commitment to technology initiatives and improvements

- Proficient computer skills utilizing mainframe and PC software packages; Working knowledge of Microsoft Excel Word Power-Point with dual screens

- Capability to work with multiple systems in order to validate accuracy

- Collaborates works effectively with others by establishing and maintaining positive working relationships

- Act in accordance with the letter and spirit of all applicable laws rules and regulations the companys code of conduct risk framework risk appetite statement and other relevant policies standards procedures and guidance. Is proactive in identifying managing and controlling risks within the fulfillment space

- Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

- Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation

- Complies with controls and Quality Assurance (QA) practices to support business continuity efforts

- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness

- Performs QA activities including executing on controls managing cases and reporting results

- Supports initiatives by identifying potential procedural updates test script updates and data discrepancies to enhance QA program success

- Supports operational research required for regulatory exams internal audits and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills:
- Controls Management
- Issue Management
- Monitoring Surveillance and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
• The ability to lift up to 30lbs
• Use of computers and technology

Here at Canon Recruiting People are our priority and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences Canon is able to improve the services and value we deliver to clients employees and customers. At Canon Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records.
Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation please email our HR team.

Required Experience:

IC