Senior On-Site Service Specialist

Eden Prairie, MN - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior On-Site Service Specialist
Location: Eden Prairie MN 55344
Shift: 8:30 AM - 5:00 PM
Pay Rate: $20.00 per hour
Dress Code: Business Casual
Interview Type: In-Person

Job Summary:

Senior On-Site Service Specialist to support managed services operations at a client site. This role involves high-volume mail handling shipping and receiving document processing and customer-facing services. The ideal candidate can multitask learn quickly through on-the-job training and work independently in a fast-paced environment.

Key Responsibilities:

Mail & Shipping Operations
Apply postage using a Pitney Bowes postage machine
Create and process shipping labels for UPS FedEx and USPS using multiple software platforms
Sort distribute and deliver up to 4000 pieces of mail daily
Prepare mail and documents for scanning and imaging
Perform shipping and receiving of materials and supplies

Document & Print Services:

Operate high-volume copy printing scanning and document imaging equipment
Perform binding finishing quality control and final checks
Operate document management and image-handling software
Maintain daily meter readings service logs and supply inventories
Generate digital reports related to printing imaging and mail systems

Equipment & Site Support:

Ensure convenience copiers are operational through daily inspections
Clear paper jams and coordinate service calls with technicians
Use bindery and finishing equipment (paper cutter stapler shrink-wrap machine jogger scales etc.)
Maintain neat stocked and organized copier and supply areas

Customer & Administrative Support:

Provide excellent customer service and respond to job requests
Answer customer questions regarding job status and feasibility
Calculate job charges and maintain billing logs
Perform filing archiving and document purging as required
Deliver completed jobs to designated locations within and outside the site

Required Qualifications:

High school diploma or GED
1-2 years of relevant experience or equivalent work experience
Prior copy print mailroom or document services experience preferred
Strong customer service and communication skills
Good PC skills including MS Office and email systems
Strong organizational mathematical and filing skills
Ability to operate office machines and technical equipment

Required Skills:

copyprintmailroomscanning

Job Title: Senior On-Site Service SpecialistLocation: Eden Prairie MN 55344Shift: 8:30 AM - 5:00 PMPay Rate: $20.00 per hourDress Code: Business CasualInterview Type: In-Person Job Summary: Senior On-Site Service Specialist to support managed services operations at a client site. This role involves ...