MS Engineering Operations – Director IT4IT IT Operating ModelIT Strategy Consult

Industry/Sector

Specialism

Management Level

Job Description & Summary

Translating the vision you set the tone and inspire others to follow. Your role is crucial in driving business growth shaping the direction of client engagements and mentoring the next generation of leaders. You are expected to be a guardian of PwCs reputation understanding that quality integrity inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network understanding tradeoffs and leveraging our collective strength.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas solutions and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity encouraging others to do the same.
• Balance long-term short-term detail-oriented and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Title:
Director IT4IT / IT Operating Model/IT Strategy
Role Summary:
The IT4IT Director will lead the strategy implementation and optimization of theIT4IT framework to enable a seamless data-driven and automated IT value chain. Thisrole will ensure that IT operates with the same discipline performance metrics andvalue orientation as other enterprise functions. The role requires strong leadershipacross IT strategy tools enterprise architecture and IT service management.
Key Responsibilities:
Area
Description
StrategicLeadership
- Define and implement the IT4ITreference architecture
- Drive IT operating model transformation alignedwith business goals
Toolchain Ownership - Lead integration and governance of tools across Plan-Build-Run domains
- Ensure interoperability between platforms (e.g. ServiceNow Jira AIOps)
Process Optimization - Standardize and digitize key IT value streams ( to Portfolio Detect to Correct)
Data & Metrics - Implement a common data model across tools for real-timevisibility
- Define KPIs to monitor health of IT operations and delivery
Stakeholder Management - Partner with CIO CISO IT Ops and Application leadersto align execution
Governance & Compliance - Ensure compliance with security privacy andenterprise architecture policies
Team Leadership - Build and mentor a cross-functional team of IT architectsprocess owners and toolchain leads
Qualifications:
15-20 years in IT strategy enterprise architecture or service management
5/4/25 1:41 PM Fw: Director JD IT for IT - Tejaswini Pedduri (US) - Outlook
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Deep expertise in the IT4IT reference model (Open Group) ITSM and DevOps
Hands-on experience with tools like ServiceNow Jira Azure DevOps DynatraceSplunk Apptio
Experience in IT operating model transformation or running IT as a business
Proven success in leading cross-functional teams and delivering measurableoutcomes
Strong communication and stakeholder engagement skills
Preferred Certifications:
IT4IT Foundation / Practitioner (The Open Group)
ITIL v4
TOGAF or SAFe Architect
PMP or Agile certifications

Travel Requirements

Job Posting End Date