Software Specialist

1.0 FTE on a 260 day work calendar

Location: Albany OR

Competitive salary and benefits package

If you are interested in this position you can:

Apply at any position where a degree is a mandatory requirement the submission of transcripts is required.

• To promote fair consideration applicants may redact (remove) the dates of attendance from their transcripts prior to submission.
• Official transcripts will be required from the selected candidate as a condition of employment.

Providing your dates of employment is voluntary in the initial application. Please note that the top candidates will be asked to provide additional information to complete the selection process before a final job offer is extended.

We are most interested in finding the best candidate for the job; that candidate may be the one who comes from a less traditional background. We would encourage a candidates application even if they dont believe they meet every one of the qualifications described. If you are unsure whether you meet the qualifications of this position or how this would be determined please feel free to contact Human Resources atto discuss your application.

SOFTWARE SPECIALIST- Technology & Information Services

Classification: Classified 260 day calendar

Reports to: Director of Information Systems

FLSA Status: Non Exempt

POSITION OVERVIEW

The Software Specialist is responsible for providing technical support for software development troubleshooting and ongoing system maintenance. This position plays a key role in assisting software engineers with development tasks ensuring software applications are functioning as expected and contributing to the documentation and enhancement of software systems. The Software Specialist will work closely with other IT teams to support both new and existing software solutions.

QUALIFICATIONS

1. Associates or Bachelors degree in Computer Science Information Technology or a related field. Certifications in software development or related technologies are a plus.

2. 1-2 years of experience in software development or IT support roles.

3. Experience with software testing and troubleshooting.

4. Familiarity with programming languages such as Java Python C# or others.

5. Basic knowledge of software development principles and methodologies.

6. Strong troubleshooting skills and ability to resolve software issues.

7. Good communication skills for documenting processes and assisting users.

8. Familiarity with software testing tools and techniques.

9. Eagerness to learn and grow in the field of software development.

10. Such alternatives to certain above qualifications may apply as deemed appropriate by the Superintendent and/or Board of Directors.

GENERAL INFORMATION

This position has the following expectations and prerequisite abilities.

1. Promotion of equity and diversity in all settings and understanding and commitment to anti-racists principles.

2. Maintain a high level of confidentiality in accordance with HIPAA FERPA and adherence to the competent and ethical educator practices.

3. Maintain compliance with state and federal laws governing all aspects of our agency including ORS OAR IDEA FOIA and CIPA.

4. Exceptional prioritization of tasks timely completion of work assignments ability to take the initiative and work independently with minimal supervision.

5. Demonstrates respectful flexible and effective teambuilding skills of cooperation communication and active participation.

6. Present self and LBL in a professional manner including: in oral and written communication professional disposition when working with others and maintaining professional dress standards.

7. Ability to understand and follow oral and written directives find requested data and present in user-friendly formats for internal and public distribution.

8. Maintain regular attendance at work. Be punctual in meeting deadlines attending meetings and following schedules.

9. Utilize teleservice platform to provide services to educators students and district staff as directed.

10. Ability to lift carry at least 40 pounds.

11. Ability to sit for extended periods of time in a vehicle or work setting.

12. Provide own transportation to numerous settings that may include occasional evenings and overnight stays based on departmental needs.

ESSENTIAL FUNCTIONS

This is not necessarily an exhaustive or all-inclusive list of responsibilities skills and duties associated with this position. The supervisor of this position may modify this list at any time its deemed necessary.

1. Software Configuration & Setup: Assist with the configuration of software applications to meet organizational and user needs including permissions workflows and settings.

2. End-User Support: Provide technical support to users by troubleshooting software issues answering questions and assisting with day-to-day application use.

3. Routine Maintenance & Updates: Support software updates and patch tracking. Confirm functionality following updates and help ensure software remains current and reliable.

4. Technical Troubleshooting & Support: Diagnose and resolve common software-related issues and escalate more complex problems to junior or senior software engineers as needed.

5. Testing Support: Assist in executing test cases reporting bugs and verifying software changes during implementation and upgrade cycles.

6. Documentation & User Guides: Maintain user-facing documentation including how-to guides and support resources. Contribute to technical documentation for internal use.

7. Configuration Management: Modify and maintain system settings and features within applications to support department-specific and organization-wide use cases.

8. Data Entry & System Setup: Support the input or migration of data manage user roles and adjust application defaults as part of ongoing operations and onboarding processes.

9. Collaboration & Communication: Work with software engineers IT teams and departments to troubleshoot issues optimize configurations and ensure user satisfaction.

10. Professional Development: Participate in training and mentorship to build software-related skills and stay current on relevant tools systems and user needs.

SALARY AND BENEFIT INFORMATION

• Salary and benefit information shown are based on full-time employment (1.0 FTE) based on the current school year
• Placement on the Linn Benton Lincoln ESD Classified salary schedule will be commensurate with applicants qualifications relevant training and experience
• Linn Benton Lincoln ESD will provide an Insurance CAP to assist with health dental and vision insurance premiums
• Employer paid PERS holidays sick leave and personal days are also provided
• Employer paid Life Insurance 1 x annual salary
• Employer paid Basic AD&D and Long Term Disability
• May qualify for a Cell Phone/Data Stipend
• 260 day employees receive vacation time

Health Insurance

Oregon Educators Benefit Board (OEBB) provides insurance to school and education service district employees

• Includes medical dental vision & prescription insurance
• Monthly premium deducted pre-tax
• LBLESD contributes a monthly CAP/Pool to help offset insurance cost
• Health Savings Accounts for high deductible plans
• Flexible Spending Accounts

Carriers offered are:

• Moda
• Kaiser
• Willamette Dental Group

Retirement

• PERS Public Employee Retirement System
• For more information visit:
• LBLESD pays the 6% employee contribution on behalf of each employee

Personal Leave

• Up to 24 hours

Sick Leave

• Up to 96 hours (prorated based on work calendars less than 260)
• Sick Leave Bank
• Employees may opt to donate one day of sick leave to become a member of the Sick Leave Bank
• Members may request leave from the sick leave bank in the event of a catastrophic illness or injury

Doctor Appointment Leave

• Up to 3 hours per month

Professional Development Opportunities

• LBLESD hosts a variety of training classes
• First Aid/CPR classes offered onsite
• Includes workshops and conferences

Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact Human Resources at for additional information and assistance.

Linn Benton Lincoln ESD is an Equal Opportunity/Affirmative Action employer.

Qualifying veterans and disabled veterans may obtain preference by submitting with their completed application a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension as verification of eligibility. Disabled Veterans must also submit a copy of their veterans disability preference letter from the Dept. of Veteran Affairs unless the information is included in the DD Form 214 or 215.

Required Experience:

IC