Direct Sales Agent
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
The Direct Sales Agent is responsible for acquiring new customers mobilizing deposits promoting the banks savings loan and digital banking products within assigned markets. The role is fully field-based and aims to grow the banks customer base deposits loans and digital adoption through direct marketing relationship management and community engagement.
Core Duties & Responsibilities
- Customer Acquisition & Relationship Management
- Actively source and acquire new customers for savings current fixed deposit and loan products through field marketing referrals and activations.
- Build strong relationships with customers to encourage regular transactions loan repayments and account activity.
- Educate customers on the banks product suitesavings loans and digital servicesensuring they understand benefits and repayment responsibilities.
- Provide excellent after-sales support to maintain high customer satisfaction loan repayment discipline and retention.
- Deposit Mobilization
- Mobilize deposits through savings current and fixed deposits to meet set daily weekly and monthly targets.
- Actively promote and cross-sell high-value deposit products (e.g. fixed deposits special savings plans).
- Monitor and manage the cost of funds to ensure deposits are mobilized at competitive and acceptable interest rates.
- Organize market activations community drives and door-to-door campaigns to generate new deposits.
- Loan Sales & Recovery
- Prospect sell and book loan products (e.g. personal loans SME loans salary advances) in line with set targets.
- Conduct basic credit profiling and preliminary assessment before submitting applications.
- Educate customers on loan terms repayment plans and responsible borrowing.
- Follow up to ensure prompt loan repayments and minimize default rates.
- Maintain loan portfolio quality by keeping PAR (Portfolio at Risk) within acceptable limits.
- Digital Channel Adoption
- Ensure every account opened is activated on at least three e-channels (Kolomoni App USSD Internet Banking Chat box).
- Demonstrate the use of digital channels to customers to drive cashless transactions and self-service banking.
- Track digital adoption rates and provide feedback to improve channel usage.
- Field Sales Execution
- Plan and execute daily field visits to markets trade centers schools churches and communities for customer acquisition.
- Distribute flyers conduct presentations and host group sessions to promote both savings culture and access to credit.
- Convert prospects into active depositors borrowers and digital banking users within agreed timelines.
- Reporting & Compliance
- Submit daily weekly and monthly reports on new accounts deposits loans booked repayments collected and channel activations.
- Ensure strict adherence to KYC requirements AML regulations and internal compliance policies.
- Maintain accurate records of all customer engagements loans and transactions.
Requirements
Previous experience in sales microfinance fintech or FMCG field marketing.
Basic financial literacy.
Minimum OND / NCE / HND / banking and finance business administration or related field.
Benefits
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- Presentation Skills
- Customer Service
- Retail Sales
- Computer Literacy
- Schematics
- Outside Sales
- Affiliate Marketing
- Human Resources
- negotiation
