Sales Administrative Officer
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
- Assist in preparing and submitting accurate RFQs (Request for Quotation) to customers.
- Collect and organize necessary information from internal teams (e.g. engineering production) to complete RFQs.
- Track and log RFQ statuses in the CRM/ ERP system and follow up with customers as required.
- Accurately input customer orders into the companys ERP system.
- Verify order details to ensure alignment with RFQs and customer agreements.
- Coordinate with production and logistics teams to confirm order timelines and delivery schedules.
- Communicate updates on order statuses to customers and internal stakeholders.
- Respond promptly and professionally to customer inquiries about RFQs orders and general product information.
- Resolve basic customer service issues and escalate unresolved or complex customer issues to senior team members or managers.
- Maintain a record of customer interactions for future reference.
- Provide accurate product information and order status updates to customers.
- Maintain accurate records of RFQs orders and correspondence in the CRM/ERP systems.
- Prepare basic reports on sales activities RFQ outcomes and order fulfillment rates.
- Support the sales team with scheduling meetings organizing documentation and preparing presentations (as needed).
- Assist in data entry and data cleaning tasks.
- Bachelors degree in Business Administration Sales or a related field (preferred).
- Prior experience in an administrative or customer service role
- Experience with CRM software (e.g. Salesforce HubSpot)
- Knowledge of the manufacturing industry (preferred but not required)
- Strong organizational communication interpersonal skills and customer service skills.
- Strong attention to details and accuracy
- Proficiency in Microsoft Office Suite (Word Excel Outlook)
Required Experience:
Junior IC
Key Skills
- Fiscal Management
- Microsoft Access
- Employee Evaluation
- Military Experience
- Business Management
- Strategic Planning
- Project Management Software
- Administrative Experience
- Budgeting
- Human Resources
- Financial Management
- Word Processing
