Account Manager, Corporate Hospitality Solutions

Oliver & Bonacini

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

THE DAY TO DAY:

  • Respond to incoming phone and email inquiries in a timely manner for catering services.
  • Communicate with clients gather event details and send event confirmation details to clients and internal teams.
  • Work with the operations team to inventory items and manage par levels for items as required.
  • Monitor client/employee feedback of food service for each account providing monthly reporting to your client. 
  • Work with the culinary team to create new and interesting food items for service to your accounts.
  • Learn the key details of each account including allergies VIP employees and provide Moments of Truth throughout the year.
  • Show a superior level of customer service through client feedback
  • Emphasize the details & knows the important questions to ask when planning an event
  • Manage time effectively to meet weekly deadlines for BEOs and responds efficiency to client requests
  • General administration assistance: printing sending reports maintaining emails & voicemails filing and upkeep of client database Caterease
  • Other duties and responsibilities as assigned

Qualifications :

  • Respond to incoming phone and email inquiries in a timely manner for catering services.
  • Communicate with clients gather event details and send event confirmation details to clients and internal teams.
  • Work with the operations team to inventory items and manage par levels for items as required.
  • Monitor client/employee feedback of food service for each account providing monthly reporting to your client. 
  • Work with the culinary team to create new and interesting food items for service to your accounts.
  • Learn the key details of each account including allergies VIP employees and provide Moments of Truth throughout the year.
  • Show a superior level of customer service through client feedback
  • Emphasize the details & knows the important questions to ask when planning an event
  • Manage time effectively to meet weekly deadlines for BEOs and responds efficiency to client requests
  • General administration assistance: printing sending reports maintaining emails & voicemails filing and upkeep of client database Caterease
  • Other duties and responsibilities as assigned
  • Legally eligible to work in Canada

Additional Information :

This role requires 5 days in Office. Our offices are located downtown Toronto. 

We thank all applicants for their interest in Oliver & Bonacini Hospitality; however only suitable candidates will be contacted to continue the application process. 

Oliver & Bonacinis Diversity Commitment 

At Oliver & Bonacini Hospitality we are committed to treating every employee with dignity and respect. We strive to be fair and just and create working environments where our employees can be at their best.


Remote Work :

No


Employment Type :

Full-time

THE DAY TO DAY:Respond to incoming phone and email inquiries in a timely manner for catering services.Communicate with clients gather event details and send event confirmation details to clients and internal teams.Work with the operations team to inventory items and manage par levels for items as re...
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Key Skills

  • Culinary Experience
  • Restaurant Experience
  • Food Service
  • Hospitality Management
  • Hotel Experience
  • Hospitality Experience
  • Management Experience
  • Event Planning
  • Employment & Labor Law
  • Project Management Software
  • Customer relationship management
  • Restaurant Management

About Company

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About O&B Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ... View more

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