Solutions Engineering Lead, Fraud

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Solutions Engineering Lead Fraud Product

Who You Will Work With:

The vacant Solutions Engineering Lead Fraud Product will report to the Leader Solutions Engineering and is a senior client facing individual contributor responsible for shaping complex opportunities and scaling Solutions Engineering impact across Interacs product lines at varying stages of maturity. Operating at the intersection of Sales Client Relationship Product and Interac customers this role brings strong technical judgment business acumen and adaptability.

You engage early in the sales cycle to define use cases and value propositions validate solution fit and drive technical strategy for high-value opportunities. Beyond direct customer engagement you play a critical role in operationalizing and evolving Solutions Engineering best practices influencing how the function partners with Sales Product and Client teams across the organization by closely collaborating with the Leader Solutions Engineering. The scope and focus of this role will vary based on product line product maturity customer complexity and strategic priorities.

What You Will Do:

Revenue Generation

• Lead and own technical discovery and qualification for complex high-value opportunities in partnership with Sales and Client Leads

• Shape opportunity strategy account planning and solution approaches aligned to customer outcomes and business value
• Design and deliver executive-ready presentations; customize demos and prototypes; and co-design POCs and technical trials in partnership with Client and Product teams
• Assess solution fit risks dependencies and integration requirements clearly articulating trade-offs and recommendations
• Drive technical strategy and contribute to RFP responses in alignment with Product and Sales/Client Teams
• Serve as a technical escalation point resolving ambiguity and guiding decision-making

Sales Enablement & Practice Scaling

• Develop evolve and maintain reusable assets including presentations demos FAQs guides playbooks
• Deliver training and enablement to Sales Client teams and Partners
• Help standardize and refine discovery demo and POC approaches across products
• Identify gaps in tooling content or process and partner with the Solutions Engineering Practice Leader and cross-functional teams to address them
• Serve as a senior individual contributor modeling best practices for the SE Practice

Product Partnership & Feedback Management

• Act as a senior customer advocate translating field insights into actionable product feedback
• Serve as Products field extension managing client expectations and enabling clear communication of roadmap direction
• Influence prioritization and trade-offs by participating in roadmap discussions release planning feature validation and beta programs
• Support Quarterly Integrated Planning (QIP) input and other cross-functional planning through data-driven insights and market perspective

Delivery & BAU Enablement (SME Non-Owner)

• Provide subject-matter expertise with the Client Delivery Team Implementation Team and BAU as needed
• Support technical escalations across the customer lifecycle
• Contribute input to onboarding documentation and enablement materials
• Stay informed on industry trends regulatory requirements and the competitive landscape providing strategic recommendations to internal stakeholders and customers
• Support QBRs with high-quality insight-driven content and presentations
• Build trusted client relationships and proactively identify growth and expansion opportunities
• Keep clients informed of relevant changes (policy pricing regulatory product enhancements) aligning on implications expectations and next steps

What You Bring:

• 12 years of experience in Solutions Engineering Sales Engineering Consulting or a related role
• Bachelors degree in business engineering or a related field
• Strong expertise in APIs integrations and platform-based solutions preferred
• Experience in payments identity verification or fraud domains preferred
• Proven ability to operate as a senior client facing individual contributor influencing strategy execution and cross-functional alignment
• Strong aptitude for hands-on problem solving curiosity and continuous learning
• Demonstrated ability to influence both technical and non-technical audiences at senior levels
• Excellent communication storytelling facilitation and content creation skills
• Track record of shaping early opportunities and accelerating deal velocity
• Eligibility to work for Interac Canada in a full-time capacity

What Were Offering:

The hiring range for this position is $140000 to $165000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge but Interacs commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.