RESPONSIBILITIES:
- Operations:
- Coordinate all orders and management of orders –Intra departmental co-ordination . From order punching till ex-India
- Sales order entry & follow up
- Order processing : coordination of orders from the sales side to the logistics side
- Responsible for order accuracy before order is processed.
- Customer service :
- General communication and coordination with Internal/External
- Communicate customer with order status payment follow-ups Updating customer on all order related
- Responding to customer queries.
- Customer relationship management; first point of contact for customers.
- Business Development
- Customer development & Sample follow ups
- Keep on updating customer with new collection
- Keep a track of all customer queries& closing
- Weekly /Monthly performance reports
Requirement:
- Bachelor’s Degree any discipline.
- Experience : Minimum 2-3 years in International Sales & Customer handling is must. Prior experience working with Hospitality Supplies & buying agents will be added advantage
- Should handle International customers from Countries like South East Asia GCC Africa Europe . Prior experience on this will be a plus point.
- Computer skills; Proficiency using Advanced Excel formulations
- Microsoft Office applications including Excel PowerPoint Word Outlook Meeting place and SharePoint.
- Excellent oral/written communication skills
- Exceptional analytical and problem solving skills.
- Motivated/self-starter
RESPONSIBILITIES:Operations:Coordinate all orders and management of orders –Intra departmental co-ordination . From order punching till ex-India Sales order entry & follow upOrder processing : coordination of orders from the sales side to the logistics sideResponsible for order accuracy before order...
RESPONSIBILITIES:
- Operations:
- Coordinate all orders and management of orders –Intra departmental co-ordination . From order punching till ex-India
- Sales order entry & follow up
- Order processing : coordination of orders from the sales side to the logistics side
- Responsible for order accuracy before order is processed.
- Customer service :
- General communication and coordination with Internal/External
- Communicate customer with order status payment follow-ups Updating customer on all order related
- Responding to customer queries.
- Customer relationship management; first point of contact for customers.
- Business Development
- Customer development & Sample follow ups
- Keep on updating customer with new collection
- Keep a track of all customer queries& closing
- Weekly /Monthly performance reports
Requirement:
- Bachelor’s Degree any discipline.
- Experience : Minimum 2-3 years in International Sales & Customer handling is must. Prior experience working with Hospitality Supplies & buying agents will be added advantage
- Should handle International customers from Countries like South East Asia GCC Africa Europe . Prior experience on this will be a plus point.
- Computer skills; Proficiency using Advanced Excel formulations
- Microsoft Office applications including Excel PowerPoint Word Outlook Meeting place and SharePoint.
- Excellent oral/written communication skills
- Exceptional analytical and problem solving skills.
- Motivated/self-starter
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