About the job:
We are passionate about timeless elegance craftsmanship and creating memorable experiences for our clients. We are looking for a dynamic customer-focused Jewellery Consultant to join our team and help clients find jewellery pieces that resonate with their style occasions and emotions.
Key Responsibilities:
- Greet and assist customers in a professional friendly and engaging manner.
- Understand customer needs and preferences to provide tailored product recommendations.
- Showcase jewellery pieces with detailed product knowledge and storytelling.
- Convert potential leads and walk-ins into successful sales by building trust and delivering value.
- Proactively follow up with prospective clients to drive repeat and referral business.
- Handle sales transactions including invoicing and processing payments.
- Maintain store displays and ensure jewellery is presented to high visual standards.
- Build and maintain strong client relationships to encourage long-term loyalty.
- Keep updated with latest jewellery trends collections and product knowledge.
- Meet or exceed individual and store sales targets.
- Assist with inventory management and stock audits.
- Handle customer queries concerns or after-sales issues effectively.
Requirements:
- Proven experience of minimum 1 year in luxury retail jewellery sales or similar customer service roles.
- Strong interpersonal and communication skills.
- Ability to identify buying signals and confidently close sales.
- Passion for fine jewellery gemstones and luxury products.
- Excellent sales and negotiation abilities.
- Professional grooming and a customer-first attitude.
- Basic knowledge of POS systems and inventory tools.
Preferred Qualifications:
- Any graduate / postgraduate
- Diploma/certification in jewellery design gemology or luxury retail (not mandatory)
- Multilingual abilities (especially English regional/local languages)
- Prior experience with high-net-worth clientele preferable.
Required Skills:
Sales Customer Service Product Knowledge Communication Negotiation Inventory Management
About the job: We are passionate about timeless elegance craftsmanship and creating memorable experiences for our clients. We are looking for a dynamic customer-focused Jewellery Consultant to join our team and help clients find jewellery pieces that resonate with their style occasions and emotions....
About the job:
We are passionate about timeless elegance craftsmanship and creating memorable experiences for our clients. We are looking for a dynamic customer-focused Jewellery Consultant to join our team and help clients find jewellery pieces that resonate with their style occasions and emotions.
Key Responsibilities:
- Greet and assist customers in a professional friendly and engaging manner.
- Understand customer needs and preferences to provide tailored product recommendations.
- Showcase jewellery pieces with detailed product knowledge and storytelling.
- Convert potential leads and walk-ins into successful sales by building trust and delivering value.
- Proactively follow up with prospective clients to drive repeat and referral business.
- Handle sales transactions including invoicing and processing payments.
- Maintain store displays and ensure jewellery is presented to high visual standards.
- Build and maintain strong client relationships to encourage long-term loyalty.
- Keep updated with latest jewellery trends collections and product knowledge.
- Meet or exceed individual and store sales targets.
- Assist with inventory management and stock audits.
- Handle customer queries concerns or after-sales issues effectively.
Requirements:
- Proven experience of minimum 1 year in luxury retail jewellery sales or similar customer service roles.
- Strong interpersonal and communication skills.
- Ability to identify buying signals and confidently close sales.
- Passion for fine jewellery gemstones and luxury products.
- Excellent sales and negotiation abilities.
- Professional grooming and a customer-first attitude.
- Basic knowledge of POS systems and inventory tools.
Preferred Qualifications:
- Any graduate / postgraduate
- Diploma/certification in jewellery design gemology or luxury retail (not mandatory)
- Multilingual abilities (especially English regional/local languages)
- Prior experience with high-net-worth clientele preferable.
Required Skills:
Sales Customer Service Product Knowledge Communication Negotiation Inventory Management
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