Resident Experience Coordinator (Contract)

Vancouver - Canada

Monthly Salary: $ 60000 - 66950

Posted on: 17 days ago

Vacancies: 1 Vacancy

Job Summary

ARE YOU: Passionate about real estate and creating exceptional homeowner and resident experiences Does collaborating with our Sales Marketing and Homeowner Care teams to deliver extraordinary homes and memorable move-ins excite you If so you might be the perfect fit for our Resident Experience Coordinator (2-year contract) role!

YOU BRING:

Strong organizational and time management skills and thrive in a fast-paced environment. Youre a self-starter who takes initiative with a keen eye for detail and a genuine passion for delivering exceptional resident experiences. Youre also a versatile team player who enjoys collaboration and approaches problem-solving with positivity and professionalism.

WED LIKE YOU TO HAVE:

12 years of experience in a similar role supporting homeowners residents or property operations
A passion for real estate particularly new homes and creating exceptional resident and homeowner experiences
Experience coordinating display homes home orientations or project marketing initiatives
Strong organizational skills with the ability to manage multiple priorities across Sales Homeowner Care and Marketing teams
Familiarity with CRM systems and homeowner/renter management processes
Knowledge of the closing process move-ins and key handovers
Excellent communication skills and a warm professional approach to customer service
A proactive solutions-focused mindset and an eye for detail
The ability to build positive relationships with homeowners residents and Realtors
Comfort working across a variety of operational and administrative tasks
A collaborative spirit team-oriented and customer-focused attitude
A good sense of humour!

A DAY IN THE LIFE

Youll walk into our vibrant downtown office and grab a cup of Starbucks from our kitchen. Partnering with our Sales Marketing and Homeowner Care teams youll coordinate display homes closings and move-ins - making sure every detail runs smoothly and every homeowner feels at home.

You will:

Coordinate the setup maintenance and presentation of display homes and amenity spaces
Schedule cleaning repairs and deliveries to ensure all display and homeowner-facing areas are show-ready
Support homeowner orientations key handovers and closing activities in collaboration with the Sales Leasing Marketing and Homeowner Care teams
Prepare and send homeowner communications closing letters and welcome materials
Maintain organized records of home and amenity maintenance guides photos and updates
Support homeowner and renter inquiries with professionalism and care
Collaborate with Sales Homeowner Care and Marketing teams to ensure smooth handovers and consistent communication
Manage supplies and logistics for display homes leasing offices and homeowner events
Build strong relationships with internal teams homeowners and external partners to deliver an extraordinary experience at every stage
Assist with ad hoc duties and special projects as they arise
Be available to support occasional evening or weekend events as required

OUR CULTURE

Our diversity enables our creativity. It is our differences that help us to make better choices innovate and deliver extraordinary results. Our culture is built upon inclusivity: we respect every team members strengths views and experiences. We are invested in your growth and offer much more than the typical job. With us youll not only build extraordinary homes but an extraordinary career. It doesnt matter your position once you are a part of the Intracorp team we are dedicated to supporting your success.

Intracorp Homes supports equal employment opportunity. We celebrate diversity and do not discriminate based on race gender identity or expression sexual orientation age disability status or any other protected characteristics. We take pride in fostering an inclusive workplace where our team excels based on their merit and ability.

OUR COMPANY

Intracorp Homes has been building the extraordinary for more than 49 years. We are a sophisticated full-service urban real estate company with collaborative teams and in-house expertise in acquisitions design city approvals debt and equity financing construction marketing and sales. We strive to enhance the lives of our homeowners and add to the fabric of the existing communities in which we build.

Required Experience:

ARE YOU: Passionate about real estate and creating exceptional homeowner and resident experiences Does collaborating with our Sales Marketing and Homeowner Care teams to deliver extraordinary homes and memorable move-ins excite you If so you might be the perfect fit for our Resident Experience Coord...