Export Customer Service Apprentice

Sika AG

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profile Job Location:

Worcestershire - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the Role

As an Export Customer Service Apprentice youll play a vital role in supporting our international customer base. Working within our dynamic Export Customer Service team youll gain hands-on experience in managing customer orders coordinating logistics and ensuring exceptional service delivery across global markets.

This is a fantastic opportunity to kickstart your career in international trade and customer service while working towards a nationally recognised qualification.

What Youll Be Doing

  • Processing and managing export customer orders from entry through to delivery
  • Creating Export documentation for international shipments
  • Liaising with internal departments our manufacturing sites across the UK and external logistics providers
  • Helping resolve customer queries and ensuring timely communication
  • Taking responsibility for a set Customer base building strong relationships and demonstrating our commitment to delivering an exceptional customer experience
  • Learning about export compliance and international trade regulations

What Youll Gain

  • A structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service
  • Exposure to global markets and international business operations
  • Development of communication problem-solving and organisational skills
  • A supportive team environment with a dedicated mentor and line manager
  • In addition you will be an integral member of a supportive and welcoming team who will there every step of the way.

 


Qualifications :

What Were Looking For

  • Great admin skills a strong eye for detail and accuracy as well as a great work ethic
  • A proactive and enthusiastic attitude with a willingness to learn
  • Strong communication and interpersonal skills
  • Interest in international business and customer service
  • Ability to collaborate and work in a team
  • GCSEs (or equivalent) in English and Maths

Additional Information :

The Perks

  • Competitive apprentice salary and benefits package
  • Career development pathways within Sika
  • Potential for a permanent role upon successful completion

Remote Work :

No


Employment Type :

Full-time

About the RoleAs an Export Customer Service Apprentice youll play a vital role in supporting our international customer base. Working within our dynamic Export Customer Service team youll gain hands-on experience in managing customer orders coordinating logistics and ensuring exceptional service del...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

Company Logo

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing ... View more

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