Cluster HR Manager – TLG Global Hotels Portfolio
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
14 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
1. Strategic HR Leadership
Lead the HR strategy across multiple hotel properties ensuring alignment with Wyndhams global HR framework and TLG Globals organizational goals.
Act as the key liaison between hotel HR teams Wyndham regional HR and TLG Global management.
Support leadership in manpower planning workforce optimization and succession planning across the cluster.
2. Recruitment & Onboarding
Oversee recruitment and selection for all hotel positions ensuring brand-standard hiring practices.
Develop and maintain talent pipelines for key operational and managerial roles.
Standardize onboarding programs to ensure consistent employee experience across all properties.
3. Employee Relations & Engagement
Drive a culture of engagement inclusion and performance excellence.
Handle employee grievances disciplinary actions and workplace investigations in accordance with local labor laws and brand policies.
Conduct regular engagement surveys and develop action plans to enhance employee satisfaction.
4. Learning & Development
Partner with Wyndhams Learning & Development team to implement brand training programs.
Identify local training needs and implement customized development plans for staff and leadership.
Support career growth performance management and leadership development initiatives.
5. Compliance & Policy Management
Ensure compliance with labor laws health & safety regulations and Wyndham brand HR standards.
Maintain accurate HR documentation audits and statutory records across properties.
Coordinate HR audits and ensure timely reporting to Wyndham and TLG Global HQ.
6. Compensation & Benefits
Oversee payroll coordination and benefits administration for all cluster properties.
Benchmark compensation structures to remain competitive within the hospitality market.
Implement performance-based reward systems aligned with corporate KPIs.
7. HR Reporting & Analytics
Provide regular HR metrics and dashboards (attrition headcount training hours etc.) to both Wyndham and TLG Global.
Use HR analytics to drive workforce decisions and optimize manpower costs.
Requirements
Required Skills & Competencies
Strong leadership and people management skills.
Excellent understanding of hospitality HR operations preferably in international hotel chains.
Deep knowledge of labor laws HR compliance and policy implementation.
Proven experience managing multi-property or cluster-level HR operations.
Strong interpersonal and communication skills to liaise effectively with internal and external stakeholders.
Strategic thinking analytical mindset and problem-solving abilities.
Proficiency in HR software systems (e.g. Oracle HCM SAP SuccessFactors or equivalent).
Cultural sensitivity and ability to work in diverse multi-location environments.
Education & Experience
Education: Masters / Bachelors degree in Human Resources Business Administration or Hospitality Management.
Experience: Minimum 10 years of HR experience in the hospitality industry with at least 35 years in a cluster or multi-property HR leadership role.
Preferred Background: Experience with Wyndham Hotels & Resorts or other international hotel chains (Marriott Hilton Accor IHG etc.) will be an advantage.
Languages: English fluency required; additional regional language(s) preferred.
Benefits
Compensation & Benefits
Competitive salary package commensurate with experience.
Performance-based incentives.
Travel and accommodation benefits within cluster properties.
Required Skills:
Required Skills & Competencies Strong leadership and people management skills. Excellent understanding of hospitality HR operations preferably in international hotel chains. Deep knowledge of labor laws HR compliance and policy implementation. Proven experience managing multi-property or cluster-level HR operations. Strong interpersonal and communication skills to liaise effectively with internal and external stakeholders. Strategic thinking analytical mindset and problem-solving abilities. Proficiency in HR software systems (e.g. Oracle HCM SAP SuccessFactors or equivalent). Cultural sensitivity and ability to work in diverse multi-location environments. Education & Experience Education: Masters / Bachelors degree in Human Resources Business Administration or Hospitality Management. Experience: Minimum 10 years of HR experience in the hospitality industry with at least 35 years in a cluster or multi-property HR leadership role. Preferred Background: Experience with Wyndham Hotels & Resorts or other international hotel chains (Marriott Hilton Accor IHG etc.) will be an advantage. Languages: English fluency required; additional regional language(s) preferred.
Company Industry
IT Services and IT Consulting
Key Skills
- Project / Program Management
- Project Portfolio Management
- Portfolio Management
- Credit Analysis
- Banking
- Pricing
- Analysis Skills
- Project Management
- Financial Analysis
- Budgeting
- Property Management
- Contracts
