Summary:
Provides high quality English as a Second Language (ESL) instruction and culturally appropriate client-centered services to newly arrived adult refugees from diverse cultural and linguistic backgrounds. Able to work in a fast pace environment.
Teaches classes throughout the community to clients needing to learn to become self-sufficient visits client homes leads public transit classes advocates on behalf of client educational needs and maintains client case files with thorough documentation.
Position Responsibilities:
*Creates and executes engaging lesson plans classroom activities and supplemental materials based on mandated ESL curriculum with a focus on developing client language skills for the goal of self-sufficiency. Able to work in a diverse classroom setting with people from various countries and language levels.
*Participates in outreach to new clients via by phone or home visits face to face registration completing a needs assessment and pre & post testing as needed.
*Lead and conduct transit classes to tech clients how to eliminate a transportation barrier with learning to ride public transportation safely and properly. Will also teach clients to read a bus schedule & budget for purchasing bus passes.
*Creates and maintains case file documentation in accordance with state grant requirements.
*Able to develop and use spreadsheets (Excel) to track client information and program data.
*Able to input and retrieve data from an external online Refugee Database to keep track of all client information and program goals.
Advocates on behalf of clients to remove barriers to service through persistent follow up on absences communication with client and/or caseworker and collaboration with other Refugee Social Services programs
Must be sensitive to the service populations cultural and socioeconomic characteristics.
Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self others.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
Adherence to the Code of Conduct and the Faith and Moral is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
Other duties as assigned by the Education Program Director.
Competencies:
Communication
Critical Thinking
Results Oriented
Solution Oriented
Customer Service
Minimum Qualifications:
Education
o Bachelors degree in education social service or business-related field.
OR Experience
o Minimum of (2) years working experience in teaching and/or one year of experience working in a social services environment that demonstrates a sensitivity and appreciation for diverse cultural populations is preferred.
License and Credentials
Minimum Knowledge and Skills:
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
The Archdiocese of San Antonio encompasses 27,841 square miles and 19 counties serving more than 1 million Catholic residents in the South Texas area.