Manager, Visa Consulting and Analytics (VCA) Implementation Services (VIS)

We are looking for a high-performance individual to join its Implementation Services practice and play a key role in developing and delivering high impact projects in Santiago de Chile. The potential candidate will proactively engage with Visa Clients by delivering implementing and executing projects and solutionson behalf of issuers acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth thereby ensuring that Visa is boththepreferred brand and unique business partner. 
The Implementation Services Manager will support the design implementation and execution of VCAs recommendations. This individual will shape delivery frameworks and methodologies and lead end-to-end implementation of customer lifecycle programs and campaigns card portfolio solutions product development/redesign projects process improvements and any enablement required to drive payment volume revenue growth and efficiencies on behalf of our partners across the LAC region.  
This role will combine commercial intelligence with Visas data assets proprietary analytical solutions cutting edge digital platforms program capabilities CRM best practices and partnerships to enable engaging interactions optimized results and product enhancements.  
The potential candidate will proactively develop and carry on innovative and value-added use cases ensuring a smooth execution across all program stages including design planning segmentation targeting offering distribution reward fulfillment and performance management.  

Specific duties and responsibilities for this position include but are not limited to: 

• Campaign Management and Execution: Define and complete campaign briefs reflecting the objectives and mechanics to execute. Provide guidance oversight and accountability for programs including coordination with internal teams and external partners. Establish timelines of projects and ensure execution meets deadlines. Plan execute and measure experiments and conversion tests Instrument conversion points and optimize user funnels. 
• Performance Management & Reporting: Track and measure program KPIs. Analyze results provide insights and foster a virtuous cycle of continuous improvement. 
• Collaboration: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visas local regional and global groups. 
• Data Management: manipulate and mine data proficiently through existing tools or programing skills as well as augment traditional data with complementary sources 
• Data Descriptive Analysis: structure information in the most optimal way to accomplish and streamline ETL processes as well as perform analysis to summarize business portfolio client and account level trends. Identify and inform opportunities.  
• Understand client needs and present tailored solutions
• Quantify solution value and differentiation
• Create sales materials and presentations
• Identify key stakeholders and processes
• Lead the team effectively
• Communicate solutions effectively to both technical and non-technical stakeholders
• Foster cordial relationships among different groups by displaying strong diplomacy skills
• Maintain a deep understanding of the competitive environment for Visa solutions
• Leverage understanding to shape solutions that differentiate Visa
• Communicate technical and non-technical aspects of solutions
• Build relationships for cross-selling and up-selling
• Work comfortably with diverse Visa clients
• Align all sales materials with Visas core values and brand identity
• Develop profitable pricing strategies 
• Demonstrate strong project and program management skills

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications

• Bachelors degree in quantitative fields such as business administration economics finance computer science engineering. Masters Degree in related fields a plus. 
• 5 years of relevant experience in financial services industry payments consulting or similar. 
• Technological and AI driven mindset digitally savvy and up to date with latest market and industry analytical and digital trends. 
• Problem solving ability with strategic focus on influencing ROI. Understanding of card and payment P&L and critical factors driving profitability. 
• Experience executing commercial programs in platforms like Salesforce SAS Adobe Teradata or similar. 
• Programing skills in languages like SQL is a must. Nice to have: SAS R Python Java and in big data environments knowledge. 
• Strong analytical skills and data-driven thinking 
• Solid knowledge of campaign execution and CRM results evaluation methodologies 
• Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently. 
• Excellent communication storytelling and presentation skills 
• Team player 
• English and Spanish 

Preferred Qualifications

• Demonstrated ability to sell solutions
• Strong analytical and quantitative skills ability to measure the financial impact to a client
• Conversant in fraud risk management systems and technology
• Knowledge of the competitive environment across segments 
• Collaborative approach with internal and external partners
• Resilient in navigating through ambiguity and translating the theoretical to applicable

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time