Workday Technical Support Specialist Extra Help

This is an excellent opportunity to join the Information Technology Department at the County of Santa Barbara. Come and be a part of a team of talented individuals who are passionate about fostering a culture of teamwork learning and respect!

In the IT Department our success is powered by people and technology. Our culture is what makes IT a fun and rewarding place to work! We establish develop and nurture partnerships and open communication within our communities. We embrace a willingness to learn and accept new ideas to actively listen and to be receptive to change. We strive to grow our talents and do our best in the service of others while taking pride in our work. We explore and deliver new and creative ways to pair technology with business needs. We ensure the resources necessary to succeed and encourage thoughtful participation leading to inclusion and ownership.

The County of Santa Barbaras Information Technology Department has one (1) temporary vacancy for a Workday (ERP) Technical Support Specialistin Santa Barbara CA (hybrid). The county classification title is Computer Systems Specialist II.

Civil Service Rule 905. Extra Help Appointment.
This position is Extra Help and at-will and is governed by Civil Service Rule 905. An Extra Help appointment is defined as an appointment made to a non-regular non-permanent position established on a temporary basis to meet peak loads unusual work situations seasonal and recurrent work intermittent assignments or emergencies. Such appointment except emergency appointment shall not exceed one thousand forty hours in the twelve-month period immediately following the first day of the first appointment of the incumbent unless extended by prior approval of the Civil Service Commission.

Benefits will be offered once EXH employees reach Affordable Care Act (ACA) eligibility.

Description: Under general supervision oversees and monitors the status of integrations within the Countys Workday ERP system to ensure smooth data flow; performs preliminary research and creates tickets for issues for further troubleshooting by the Senior Integrations Analyst. This role would also provide metrics on job executions duration and logs and follow up on tickets for quick issue detection and resolution.

This role is a hybrid onsite/remote role with onsite work required weekly (days to be determined) and is approximately 15-20 hours per week.

1. Monitoring Job Executions:Tracking the total number of job executions identifying failures and analyzing each job to detect performance issues.
2. Incident Management:Providing support for integration issues and managing any problems that arise.
3. Data Flow and Logging:Retrieving job execution logs to help identify the root cause of any failures or unexpected behavior.
4. Alerting:Sending alerts to notify the team when a specific integration fails or shows abnormal behavior allowing for proactive intervention.
5. Performance Monitoring:Conducting performance monitoring of integrations and making recommendations for improvements.
6. Assists staff with other administrative tasks as needed.

The knowledge skills and abilities listedheremay be acquired through various types of training education and experience. A typical way to acquire the required knowledge and abilities would be:

1. The employment standards for this classification vary by assignment but will include completion of training in the general principles of computerized applications basic principles of computer programming and the use of computer applications that are similar to those currently used by the hiring department;and a minimum of two years of experience in one or more of the following areas: A) providing direct technical support to others using computer equipment for office applications on a local area or wide area network including desktop configurations; hardware and software installation maintenance and troubleshooting; user access and problem-solving; B) adapting existing database software spreadsheets and other programs to best meet end user needs or C) developing and maintaining internet or intranet web sites; or
   
2. One year of experience as a Computer Systems Specialist I with the County of Santa Barbara; or

1. A combination of training education and experience equivalent to the employment standards listed above and that provides the required knowledge and abilities.

Selection Process

1. Review Application to determine applicants that meet the employment standards.
2. Departmental Interview: The hiring department will review the list of qualified candidates and determine who to invite to selection interviews.

Conditional Job Offer: Once a conditional offer of employment has been made candidate will be required to successfully complete a background check which may include a conviction history check LiveScan fingerprinting and satisfactory reference checks. This position is considered an at-will appointment.

REASONABLE ACCOMMODATIONS:
The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source such a Medical Provider or a learning institution.

Disaster Service Worker:Pursuant to Governmental Code section 3100 all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

Equal Employment Opportunity (EEO) Statement

The County of Santa Barbara provides equal employment opportunities to all employees and applicants and prohibits discrimination harassment and retaliation of any type with regard to any characteristic or status protected by any federal law state law or Santa Barbara County ordinance. The County continues to be committed to a merit-based selection process and to eliminating barriers to attracting and retaining top qualified candidates. The County has a long-standing practice of providing a work environment that respects the dignity of individual employees and values their contributions to our organization.

APPLICATION DEADLINE: Monday October 27 2025 at 4:59 p.m. PST postmarks not accepted. You can view job postings and apply online 24 hours a day at .

Recruiters will correspond with applicants by email during each step of the recruitment process. Applicants are reminded to check spam filters continuously during the Selection Process steps to ensure they do not miss required deadlines.

For any questions please contact Sabina Netto ITD Human Resources Manager at