Accounts Receivable ClerkCollections

Visalia, CA - USA

Monthly Salary: Not Disclosed

Posted on: 13-10-2025

Vacancies: 1 Vacancy

Job Summary

As part of an international mid-sized corporation with ambitious growth plans an innovative mindset and high customer focus NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.

Job Overview:

The Accounts Receivable Clerk is responsible for maintaining a low volume aging portfolio managing customer accounts resolving discrepancies and supports the AR team with various administrative duties. This role requires strong communication organizational and problem-solving skills to uphold our commitment to accuracy service and support.

Responsibilities:

Review account status for incoming orders over the credit limit or on credit hold; request credit limit increases or account reviews when payments are received.
Monitor customer aging reports daily and follow up on overdue balances.
Conduct proactive outreach to customers on past-due invoices and accounts under review; document all account activity and communications.
Investigate customer deductions to obtain proper documentation and approvals for issuing credits or debits.
Prepare credit/debit memos for issues such as shortages freight discrepancies overages shipping errors advertising allowances co-ops defective merchandise and compliance matters.
Process credit/debit requests and daily invoicing; manage monthly statement distribution and outgoing AR mail.
Provide customers with requested documentation including invoices statements credit/debit memos and proof of delivery.
Respond to customer inquiries (phone and email) regarding invoicing issues or account questions.
Manage the AR email inbox including distribution of Return Merchandise Authorization (RMA) cases and PayPal/credit card payment processing.
Support AR team initiatives such as audits special projects invalid term discount reviews and departmental coverage as needed.

Position Requirements:

High school diploma or equivalent required (associates degree in accounting or finance preferred).
1-2 years of experience in accounts receivable or general accounting.

Intermediate in Microsoft Office (Outlook Word Excel) -including basic formulas data entry and spreadsheet organization.
Strong written and verbal communication skills for collaboration across departments and with customers.
Ability to work independently manage tasks and prioritize responsibilities effectively.
Analytical mindset with creative problem-solving abilities.
High emotional intelligence and teamwork orientation.
Typing speed of 45 WPM.

Work Conditions:

Hybrid Role: Mandatory 2 days onsite in Visalia CA office and 3 days from home.
Must have a dedicated home office or workstation free from distractions.
Reliable internet connection.
Ability to maintain confidentiality and data security in a remote setting.

Job Overview:

Responsibilities:

Review account status for incoming orders over the credit limit or on credit hold; request credit limit increases or account reviews when payments are received.
Monitor customer aging reports daily and follow up on overdue balances.
Conduct proactive outreach to customers on past-due invoices and accounts under review; document all account activity and communications.
Investigate customer deductions to obtain proper documentation and approvals for issuing credits or debits.
Prepare credit/debit memos for issues such as shortages freight discrepancies overages shipping errors advertising allowances co-ops defective merchandise and compliance matters.
Process credit/debit requests and daily invoicing; manage monthly statement distribution and outgoing AR mail.
Provide customers with requested documentation including invoices statements credit/debit memos and proof of delivery.
Respond to customer inquiries (phone and email) regarding invoicing issues or account questions.
Manage the AR email inbox including distribution of Return Merchandise Authorization (RMA) cases and PayPal/credit card payment processing.
Support AR team initiatives such as audits special projects invalid term discount reviews and departmental coverage as needed.

Position Requirements:

High school diploma or equivalent required (associates degree in accounting or finance preferred).
1-2 years of experience in accounts receivable or general accounting.

Intermediate in Microsoft Office (Outlook Word Excel) -including basic formulas data entry and spreadsheet organization.
Strong written and verbal communication skills for collaboration across departments and with customers.
Ability to work independently manage tasks and prioritize responsibilities effectively.
Analytical mindset with creative problem-solving abilities.
High emotional intelligence and teamwork orientation.
Typing speed of 45 WPM.