Accounts Receivable & Payable with French

He/She will be handling activities related to Accounts Payable and Accounts Receivable as follows:

Accounts receivable (Billing Collection) & Query management:

• Monitor generic mailboxes and system on a daily basis for billing requests
• Verify billing requests including supporting documentation and raise query to the requester for any mismatch identified Issue invoices and credit notes
•  Create manual sales order and support bot creation
•  Check billing due list on a daily basis
•  Send billing documents as per normal process/instructions received to end customers/affiliate representatives/requester
• Maintain and report track of all billing requests and status/progress
• Analyze customer accounts to identify outstanding items
• Initiate pre-collection notices for list of key customers provided by the client
• Initiate collection/dunning letters via e-mail for outstanding items
• Update collection chase list/worklist with actions taken
• Follow-up/initiate escalations as per agreed collection strategy
• Based on answer received from end customer align further actions with client (eg. payment plan)
• Monitor generic mailboxes and system on a daily basis for queries
• Triage and allocate all incoming queries
• Respond to customer invoicing inquiries
• Solve inquiries related to invoice copy
• Redirect administrative and commercial queries to client and mark invoice as queried in ERP
• Manage and solve queries related to billing collection and account reconciliations Maintain and report track of all incoming queries and status/progress
• Follow up on unsolved inquiries
• Escalate unresolved issues to client

Accounts payable (PO invoice processing) & Query management:

• Daily monitor system for PO invoices
• Verify data captured through OCR and amend if necessary
• Input data related to invoice document Match invoice data with PO details
• Raise query for mismatches Follow-up on queries raised and not responded
• Post invoices if needed
• Monitor system on a daily basis for queries
• Triage and allocate incoming queries (calls system)
• Raise query in the ticketing system for incoming inquiries via calls
• Solve and/or redirect to appropriate departments queries related to payments vendor master data updates invoice status technical support for PR/PO
• Provide resolution for the redirected queries
• Maintain and report track of all incoming queries and status/progress
• Follow up on unsolved inquiries
• Escalate unresolved issues to client

Qualifications :

• Advanced language skills in French & English ;
• Previous experience in F&A on OTC preferable also in PTP
• Proficiency in ERP systems (e.g. SAP Oracle) and MS Office tools.
• Strong communication and problem-solving skills.

Remote Work :

Yes

Employment Type :

Contract