IT Tutor

Required Skills & Competencies:

1. Subject Matter Expertise

• Proficiency in introductory School of IT course content (Informatics and Data Visualization; Database Management and SQL; Software Development including Python C C# Java and JavaScript; IT Support Fundamentals; Network Fundamentals and Infrastructure).

2. Tutoring & Problem-Solving Skills

• Ability to think critically identify student concerns and address root challenges in a timely manner.
• Familiarity with and/or hands-on experience tutoring teaching or coaching others through learning and skill development processes.
• Support students with patience clarity and structured problem-solving.
• Willingness to engage beyond surface-level answers to ensure deep understanding.

3. Communication

• Strong oral and written communication skills with the ability to articulate ideas clearly to diverse audiences provide non-judgmental feedback and build positive rapport with others.
• Ability to demonstrate strong customer service and student advocacy skills.

4. Learning Environment Management Skills

• Proven experience in collaborating effectively with diverse teams to achieve common goals.
• Ability to manage multiple priorities / assistance to multiple students in a dynamic and fast-paced environment.
• Ability to maintain an inclusive clean and student-centered environment.

5. Technology Proficiency

• Comfortable with basic computer operations and troubleshooting.
• Familiarity with Zoom and other virtual instruction tools.
• Knowledge of learning platforms and productivity tools (Canvas Microsoft Suite Google Suite

6. Organizational & Professional Skills

• Ability to accurately record details for reporting purposes.
• Proven experience maintaining reliable and professional behavior.

Preferred Additional Skills:

• Successful completion of advanced (200 level) IT coursework preferred.
• Familiarity with tutoring best practices.
• Experience teaching or tutoring IT content at the secondary or college level customer service or similar environments.
• Ability to demonstrate a positive attitude of approachability and adaptability.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

• Tutor students one-on-one or in small groups in-person and virtually.
• Lead or assist with group study sessions and workshops.
• Track and document student interactions for outcome reporting.
• Apply strong problem-solving skills to address student questions effectively.
• Collaborate with staff and other tutors to support student success initiatives.
• Promote a safe friendly and positive learning environment.

Education & Experience:

Candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of tutoring teaching or coaching others through learning IT content and computer-related processes will be prioritized.

Skills/Qualifications:

In search of candidates who can:

• Help students succeed in IT coursework.
• Develop professional skills in communication instruction and problem-solving.
• Gain valuable experience in higher education and IT education support.
• Work in a collaborative supportive and inclusive team environment.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.