Job Description Summary
The HPM Leader is responsible for delivering Project Management & installation execution excellence high levels of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer
Job Description
Essential Responsibilities
- Lead Healthcare Project Management (HPM) team in Singapore Malaysia & Indirect Countries to deliver excellence in wing to wing project management services including design construction as needed and installation activities.
- Ensure team adheres to EHS quality regulatory and controllership requirements including timely completion of trainings also.
- Understand revenue recognition guidelines & enables delivery to target for the region.
- Accountable for driving a process focused approach which delivers backlog execution quality and predictable results by deploying Daily Management System ( DMS)
- Drive process excellence delivering productivity in HPM & install cost install cycle and ensure connectivity at install.
- Ensure customer focus and responsiveness to escalations regarding implementation issues.
- Cultivate relationships with Sales Product OTR service operation and technical team to ensure smooth execution.
- Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.
- Provide site planning & design solutions to customer with assistance from design & install teams. Read interpret & analyze the layouts for effective customer communication & feedback
- Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules
- Drive culture of milestone management utilizing updated systems & tools
- Grow culture of customer centric project management teams accountable to delivering results.
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual Quality Management System Quality Management Policy Quality Goals and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
Qualifications/Requirements
- Graduate Degree in Engineering from a reputed institute
- Professional experience of 10 years in project management / Installation / service function having people management project execution and customer handling experiences.
- Certified PMP with hands on experience with tools like MS-Project
- Experienced in site planning role at both designing and execution
- Must have the basic knowledge and understanding of project scheduling & execution
- Candidate should have solution-oriented approach with customer focus
- Commitment to quality and cost reduction in projects.
- Technical background: knowledge in electricity mechanics physics civil works building trade CAD.
- Problem solving expertise.
- Good communication and presentation skills
Desired Characteristics
- Lean Expertise including Lean Six Sigma process methodology.
- Ability to energize develop and build rapport at all levels within the organization.
- Proven ability to execute multi-task and deliver on commitments
#LI-SE
Additional Information
Relocation Assistance Provided: No
Required Experience:
Manager
Job Description SummaryThe HPM Leader is responsible for delivering Project Management & installation execution excellence high levels of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and...
Job Description Summary
The HPM Leader is responsible for delivering Project Management & installation execution excellence high levels of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer
Job Description
Essential Responsibilities
- Lead Healthcare Project Management (HPM) team in Singapore Malaysia & Indirect Countries to deliver excellence in wing to wing project management services including design construction as needed and installation activities.
- Ensure team adheres to EHS quality regulatory and controllership requirements including timely completion of trainings also.
- Understand revenue recognition guidelines & enables delivery to target for the region.
- Accountable for driving a process focused approach which delivers backlog execution quality and predictable results by deploying Daily Management System ( DMS)
- Drive process excellence delivering productivity in HPM & install cost install cycle and ensure connectivity at install.
- Ensure customer focus and responsiveness to escalations regarding implementation issues.
- Cultivate relationships with Sales Product OTR service operation and technical team to ensure smooth execution.
- Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.
- Provide site planning & design solutions to customer with assistance from design & install teams. Read interpret & analyze the layouts for effective customer communication & feedback
- Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules
- Drive culture of milestone management utilizing updated systems & tools
- Grow culture of customer centric project management teams accountable to delivering results.
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual Quality Management System Quality Management Policy Quality Goals and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
Qualifications/Requirements
- Graduate Degree in Engineering from a reputed institute
- Professional experience of 10 years in project management / Installation / service function having people management project execution and customer handling experiences.
- Certified PMP with hands on experience with tools like MS-Project
- Experienced in site planning role at both designing and execution
- Must have the basic knowledge and understanding of project scheduling & execution
- Candidate should have solution-oriented approach with customer focus
- Commitment to quality and cost reduction in projects.
- Technical background: knowledge in electricity mechanics physics civil works building trade CAD.
- Problem solving expertise.
- Good communication and presentation skills
Desired Characteristics
- Lean Expertise including Lean Six Sigma process methodology.
- Ability to energize develop and build rapport at all levels within the organization.
- Proven ability to execute multi-task and deliver on commitments
#LI-SE
Additional Information
Relocation Assistance Provided: No
Required Experience:
Manager
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