Technical Support Officer
Technical Support Officer
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Job Description
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of Technical Support Officer include:
Conduct regular monitoring and supervision visits to private sector clinics to improve provider practices productivity and adherence to SCH quality standards.
Ensure timely complete and accurate case reporting from private providers for project related activities.
Distribute or supervise health kits IEC materials forms and medicines to providers ensuring proper use storage and accountability.
Supervise and support community-related projects liaising with township health departments local stakeholders and implementing partners.
Manage and supervise the supply chain system (SCM) at field level by Monitoring medicine health kit and IEC material stock levels regularly.
Coordinating or supervising resupply requests and deliveries from as per protocols
Ensuring accurate stock records and registers at all levels.
Ensuring proper storage handling and stock rotation at all levels.
Tracking distribution to end-users to ensure accountability and minimize loss damage or expiry.
Reporting supply chain gaps risks and discrepancies promptly to supervisors.
Support CME activities facilitate review meetings and deliver technical updates flyers to providers.
Provide training and supervision to clinic assistants and providers on data recording registers and stock management procedures.
Collect review and validate reports (e.g. monthly case reports consultation records stock reports) and submit to regional/national teams on time.
Process and facilitate financial transactions such as provider incentive payments ensuring accuracy and timeliness.
Facilitate coordination between SCH providers Sun Clinics and partner organizations for referrals and joint activities.
Submit timely progress updates and situation reports to the Regional Manager.
Qualifications :
- Any graduate with at least 3 years of management experience in health-related projects (M.B. B.S. degree from a recognized university is preferred but not mandatory).
- Minimum of 3 years of relevant experience in health program implementation outreach or provider supervision.
- Experience in supply chain management case reporting or private sector engagement is an advantage.
- Proficient in Microsoft Word Excel PowerPoint and comfortable with digital reporting systems.
- Strong communication skills with the ability to write and report effectively in both English and Myanmar.
CORE COMPETENCIES
Field Operations & Team Management: Coordinates and supervises field implementation teams to ensure smooth operations and timely activity delivery.
Coordination and Organization: Manages field logistics outreach schedules and clinic/provider engagement efficiently.
Data Accuracy and Reporting: Ensures complete correct and timely collection validation and submission of data and reports.
Supply Chain Management (SCM): Maintains transparent and accountable supply management including stock monitoring resupply coordination and proper storage practices.
Problem-Solving and Adaptability: Responds flexibly to operational challenges and supports providers and teams in resolving issues.
Communication and Teamwork: Builds strong relationships and collaborates effectively with providerscommunity stakeholders staff and partners.
Additional Information :
APPLICATION:
Interested applicant please send Application Letter Curriculum Vitae (with Two referees including your last employment for reference check) copies of Qualification Documents and National ID as per following APPLY LINK and/or Apply Email not later than on the evening of 21 October 2025 (Tuesday).
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
