Reporting to the General Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Support the General Manager in the overall management and strategic direction of the hotel assuming the responsibilities of the General Manager in their absence
- Oversee the operations functions of the hotel including but not limited to Food and Beverage and Rooms Division
- Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture clear expectations and policy & procedural implementation
- Assist in the preparation presentation and subsequent achievement of the hotels annual Operating Budget Marketing & Sales Plan and Capital Budget
- Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time on target and accurate
- Ensure full compliance to Hotel operating controls
- Actively involved in the recruitment process of leadership positions within the operating departments
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications :
- Minimum 5 years experience in a similar role
- Demonstrated strong expertise in Rooms Division operations with hands-on leadership in both Front Office and Housekeeping departments
- A bachelors degree in business hospitality finance or a related field is required
- Strong working knowledge of Property Manager (Opera Cloud)
- Detail oriented with strong analytical skills
- Strong oral written and interpersonal skills to communicate with all levels of organization
- Knowledge of financial concepts and market trends
- Proven ability to lead by example build effective teams and achieve results.
- Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders
- Ability to work cross-functionally convey complex issues clearly and maintain confidentiality.
- Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time