Head of Operations

Nsano LTD.

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profile Job Location:

Accra - Ghana

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary:
The Head of Operations will play a critical role in bridging technical and business operations ensuring alignment between product development business objectives and overall organizational goals. He/She will oversee product design revenue assurance and facilitate seamless communication and collaboration across all business units.


Required Skills:

Operational Leadership

  • Oversee the day-to-day operations of the organization ensuring efficiency and effectiveness in processes.

  • Implement operational strategies and workflows to align with the companys vision and growth objectives.

Product Design and Development

  • Collaborate with the technical and product teams to guide product design ensuring functionality meets market needs.

  • Drive innovation in product features and ensure alignment with customer feedback and business objectives.

  • Monitor product lifecycle and oversee the successful launch of new features and updates.

Technical and Business Liaison

  • Serve as a critical link between the technical and business teams translating technical concepts into actionable business strategies.

  • Ensure technical teams understand business requirements and priorities while ensuring business stakeholders are informed of technical constraints and opportunities.

Revenue Assurance

  • Oversee revenue assurance processes ensuring accuracy in billing collections and reporting.

  • Identify and mitigate risks related to revenue leakage.

  • Collaborate with finance and sales teams to develop strategies for revenue growth.

Cross-Departmental Collaboration

  • Foster effective communication and collaboration across all units including marketing sales technical finance and compliance teams.

  • Act as a central point of contact for resolving inter-departmental issues and facilitating decision-making.

Strategic Planning and Execution

  • Contribute to the development and execution of the organizations strategic goals.

  • Monitor performance metrics analyze data and provide actionable insights to drive operational efficiency and profitability.

Compliance and Risk Management

  • Ensure compliance with regulatory requirements and industry standards.

  • Collaborate with the legal and compliance teams to address operational risks.

Job Summary:The Head of Operations will play a critical role in bridging technical and business operations ensuring alignment between product development business objectives and overall organizational goals. He/She will oversee product design revenue assurance and facilitate seamless communication a...
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Key Skills

  • Succession Planning
  • Growing Experience
  • Expense Management
  • Management Experience
  • Rackspace
  • Laboratory Management
  • Senior Leadership
  • Operations Management
  • Relationship Management
  • Leadership Experience
  • negotiation
  • Taxonomy