Dutch Customer Support Officer
Dutch Customer Support Officer
Posted on :
02-10-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities
- Supporting users and answer their questions via email
- Reviewing and moderating ads and user-profiles with high accuracy at a fast pace
- Participating in regular training sessions to learn and maintain expert knowledge of publication rules market trends and moderation best practices
- Collaborating with your team members
- Providing feedback to managers on trends common end-user mistakes and questions.
- Giving input on improvements of publication rules to improve user experiences
Requirements
- No previous experience is required however some customer service experience would be ideal
- Candidates must have strong PC skills have the ability to learn to use new computer tools
- Must have good communication skills as well as possess strong analytical skills together with decision making skills attention to detail and empathy when dealing with customers.
- Dutch or Flemish language skills (advanced/proficient) and English language skills (conversational).
- Professional attitude attendance attends work on time able to work autonomously meet deadlines follow procedures and instructions.
- Passionate about making a difference.
- Flexible in working times.
Relocation Package on Offer including Taxi pick up from airport
Hybrid mode potentially moving to fully Remote after successful probation
Employment Type
Full Time
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