Client Service Analyst

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Lets be unstoppable together!

At Circana we are fuelled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities. With us you can always bring your full self to work. Join our inclusive committed team to be a challenger own outcomes and stay curious together.

Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at .

So why Circana

Were progressive inclusive and people focused. We seek to create a down-to-earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

Flexible and hybrid working
Up to 5 weeks annual leave and holiday buy back scheme
16 weeks paid parental leave
Birthday leave
Summer half days
Circana Me Days (4 per year!)
Cultural swap days

What will you be doing

You will be responsible for delivering client reports and databases accurately and on time. Your day-to-day responsibilities will include:

Accurately assessing client deliverables (reports and database requirements)
Being accountable for the quality of client deliverables
Building and updating reports as per the client requirements
Communicating with internal and external stakeholders regarding new requirements or changes to the existing deliverables
Providing technical support and/or training to clients on Circana proprietary software

Responsibilities

1 years experience as an Analyst client/customer facing experience a plus
Advanced MS Excel Word and PowerPoint
Strong communication skills (both verbal and written)
High attention to detail
Effective problem-solving skills
Ability to simplify complex data for the relevant audience
Capability to work independently and manage multiple priorities

Circana Behaviours

As well as the technical skills experience and attributes that are required for the role our shared behaviours sit at the core of our organisation. Therefore we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow always asking the big questions
Seek Clarity: Embracing complexity to create clarity and inspire action
Own the Outcome: Being accountable for decisions and taking ownership of our choices
Centre on the Client: Relentlessly adding value for our customers
Be a Challenger: Never complacent always striving for continuous improvement
Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity
Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact

If youre passionate about data thrive in a collaborative environment and want to be part of a company that values your growthwed love to hear from you! Apply now and lets build something great together.

If you require any accessibility support or would like to request reasonable adjustments please contact

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

Required Experience:

Lets be unstoppable together!At Circana we are fuelled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to...