Portfolio Strategy and Product Design Specialist

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profile Job Location:

Sydney - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Portfolio Strategy and Product Design Specialist

Job No: 677275

Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various

Max Term Full Time

Insurance

Pay Band 5

  • Lead innovation in insurance product design and strategy
  • Flexible hybrid working with career development opportunities
  • Brisbane Melbourne and Sydney locations 12-month Contract

Join our Consumer Insurance team to design and deliver innovative protection and prevention solutions. Known internally as our Home Product Design Specialist youll lead ideation strategy and product development that puts customers first and drives commercial outcomes. This role blends service design with strategic thinking requiring you to unpack complex business problems and create commercially viable solutions. Youll work across teams to shape the future of our Home insurance portfolio and bring new products to market.

What Youll Do

  • Lead the design and execution of new insurance propositions aligning customer needs with business strategy and innovation goals
  • Apply human-centred design and service design principles to unpack complex problems and create meaningful solutions
  • Collaborate across Portfolio Pricing Claims Digital and Marketing teams to bring the Home product roadmap to life
  • Use customer research testing and analysis to validate ideas and ensure desirability viability and feasibility
  • Communicate design rationale clearly to stakeholders balancing customer experience with commercial impact
  • Manage internal and external relationships to deliver high-quality customer-focused outcomes

What Youll Bring

  • Proven experience in product design innovation or strategy ideally within insurance or financial services
  • Ability to think commercially and strategically with a strong grasp of customer needs and business drivers
  • Skilled in service design and human-centred design with experience taking concepts through to delivery
  • Strong stakeholder management and communication skills with the ability to influence and collaborate across teams
  • Comfortable navigating ambiguity and applying structured thinking to complex challenges
  • Experience with design tools and frameworks and a passion for creating impactful customer experiences

What Youll Enjoy

Access our award-winning Shine platform your central hub for exclusive perks wellbeing support career development and recognition. Shine has been recognised for excellence in employee experience making it easier than ever to access what matters most to you.

  • Paid study support career breaks on-the-job learning and a $1000 referral bonus for eligible employees
  • Free wellbeing coaching a dedicated Employee Council and confidential EAP access
  • Discounts at 400 retailers insurance savings gym memberships and reduced super fees
  • Paid volunteer leave donation matching and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate. We are committed to creating a culture where our people feel included valued and connected.

If you require any support or adjustments to participate equitably in our recruitment process or in the workplace please contact for a confidential conversation.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Portfolio Strategy and Product Design SpecialistJob No: 677275 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various Max Term Full Time Insurance Pay Band 5Lead innovation in insurance product design and strategyFlexible hybrid working with career develo...
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Key Skills

  • Sales Experience
  • Marketing
  • Customer Service
  • Communication skills
  • Military Experience
  • Retail Sales
  • Product Demos
  • Customer Support
  • Product Management
  • Product Development
  • Unity
  • Microscopy