Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Lead innovation in insurance product design and strategy
Flexible hybrid working with career development opportunities
Brisbane Melbourne and Sydney locations 12-month Contract
Join our Consumer Insurance team to design and deliver innovative protection and prevention solutions. Known internally as our Home Product Design Specialist youll lead ideation strategy and product development that puts customers first and drives commercial outcomes. This role blends service design with strategic thinking requiring you to unpack complex business problems and create commercially viable solutions. Youll work across teams to shape the future of our Home insurance portfolio and bring new products to market.
What Youll Do
Lead the design and execution of new insurance propositions aligning customer needs with business strategy and innovation goals
Apply human-centred design and service design principles to unpack complex problems and create meaningful solutions
Collaborate across Portfolio Pricing Claims Digital and Marketing teams to bring the Home product roadmap to life
Use customer research testing and analysis to validate ideas and ensure desirability viability and feasibility
Communicate design rationale clearly to stakeholders balancing customer experience with commercial impact
Manage internal and external relationships to deliver high-quality customer-focused outcomes
What Youll Bring
Proven experience in product design innovation or strategy ideally within insurance or financial services
Ability to think commercially and strategically with a strong grasp of customer needs and business drivers
Skilled in service design and human-centred design with experience taking concepts through to delivery
Strong stakeholder management and communication skills with the ability to influence and collaborate across teams
Comfortable navigating ambiguity and applying structured thinking to complex challenges
Experience with design tools and frameworks and a passion for creating impactful customer experiences
What Youll Enjoy
Access our award-winning Shine platform your central hub for exclusive perks wellbeing support career development and recognition. Shine has been recognised for excellence in employee experience making it easier than ever to access what matters most to you.
Paid study support career breaks on-the-job learning and a $1000 referral bonus for eligible employees
Free wellbeing coaching a dedicated Employee Council and confidential EAP access
Discounts at 400 retailers insurance savings gym memberships and reduced super fees
Paid volunteer leave donation matching and unlimited emergency response leave
Performance-based bonuses and Suncorp shares for eligible employees
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits: Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate. We are committed to creating a culture where our people feel included valued and connected.
If you require any support or adjustments to participate equitably in our recruitment process or in the workplace please contact for a confidential conversation.
Advertised: AUS Eastern Standard Time Applications close: AUS Eastern Standard Time
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Portfolio Strategy and Product Design SpecialistJob No: 677275 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various Max Term Full Time Insurance Pay Band 5Lead innovation in insurance product design and strategyFlexible hybrid working with career develo...
Portfolio Strategy and Product Design Specialist
Job No: 677275
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Lead innovation in insurance product design and strategy
Flexible hybrid working with career development opportunities
Brisbane Melbourne and Sydney locations 12-month Contract
Join our Consumer Insurance team to design and deliver innovative protection and prevention solutions. Known internally as our Home Product Design Specialist youll lead ideation strategy and product development that puts customers first and drives commercial outcomes. This role blends service design with strategic thinking requiring you to unpack complex business problems and create commercially viable solutions. Youll work across teams to shape the future of our Home insurance portfolio and bring new products to market.
What Youll Do
Lead the design and execution of new insurance propositions aligning customer needs with business strategy and innovation goals
Apply human-centred design and service design principles to unpack complex problems and create meaningful solutions
Collaborate across Portfolio Pricing Claims Digital and Marketing teams to bring the Home product roadmap to life
Use customer research testing and analysis to validate ideas and ensure desirability viability and feasibility
Communicate design rationale clearly to stakeholders balancing customer experience with commercial impact
Manage internal and external relationships to deliver high-quality customer-focused outcomes
What Youll Bring
Proven experience in product design innovation or strategy ideally within insurance or financial services
Ability to think commercially and strategically with a strong grasp of customer needs and business drivers
Skilled in service design and human-centred design with experience taking concepts through to delivery
Strong stakeholder management and communication skills with the ability to influence and collaborate across teams
Comfortable navigating ambiguity and applying structured thinking to complex challenges
Experience with design tools and frameworks and a passion for creating impactful customer experiences
What Youll Enjoy
Access our award-winning Shine platform your central hub for exclusive perks wellbeing support career development and recognition. Shine has been recognised for excellence in employee experience making it easier than ever to access what matters most to you.
Paid study support career breaks on-the-job learning and a $1000 referral bonus for eligible employees
Free wellbeing coaching a dedicated Employee Council and confidential EAP access
Discounts at 400 retailers insurance savings gym memberships and reduced super fees
Paid volunteer leave donation matching and unlimited emergency response leave
Performance-based bonuses and Suncorp shares for eligible employees
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits: Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate. We are committed to creating a culture where our people feel included valued and connected.
If you require any support or adjustments to participate equitably in our recruitment process or in the workplace please contact for a confidential conversation.
Advertised: AUS Eastern Standard Time Applications close: AUS Eastern Standard Time