Senior Design Director

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning highly collaborative cloud platform that streamlines work and communication enabling the average accounting firm using Karbon to save 18.5 hours per week per employee.

We have customers in 34 countries and have grown into a globally distributed team with our people based throughout the US Australia New Zealand Canada the United Kingdom and the Philippines. We are well-funded ranked #1 on G2 have a fantastic team culture built on our values are growing rapidly and making a global impact.

About the role

Were looking for a Senior Director of Product Design to lead our high-caliber design team as we expand our premium product position. Youll set product design direction scale the team and design systems and partner with executive leadership Product and Engineering to deliver industry-leading capabilities in a coherent high-quality AI-powered practice management platform for accounting firms.

Key responsibilities

Support and grow the design team: Coach unblock and enable designers to do their best work while strengthening day-to-day collaboration with Product and Engineering.
Develop talent: Hire and grow design talent define expectations and career pathways provide actionable feedback and build a culture of learning and continuous improvement.
Foster a constructive design culture: Model curiosity ownership high standards data driven experimentation and thoughtful critique.
Build scalable practices and processes: Establish lightweight repeatable ways of working that improve clarity speed and consistency as we scale.
Advocate for the customer experience: Bring the voice of accounting firms into product decisions through research insights support data and customer collaborationensuring we solve the right problems.
Drive measurable outcomes: Partner with Product Customer Sales and Data teams to define and improve success metrics and speed through iteration and experimentation.
Roll up your sleeves when needed: Work alongside the team to produce concepts and detailed designs for high-impact initiatives.
Define and communicate design vision: Co-create and articulate the product experience vision with executive leadership and design product and engineering leaders.
Lead trusted AI experiences: Drive AI approach to solutions that deliver user confidence and create long-term value
Champion great design: Set a high bar for usability and aesthetics advocate for systems thinking and ensure quality.

What were looking for

10 years in product design including leadership experience in B2B SaaS
Proven ability to lead in a scale-up environment
Strong portfolio demonstrating complex systems design interaction design edge cases and design systems
Track record of building teams coaching leaders/ICs and establishing scalable design practices
Experience delivering AI-enabled features that solve meaningful customer problems
Clear communicator and strong cross-functional partner across Product Engineering and GTM
Bonus: Vertical SaaS experience in accounting/tax/payroll/audit or professional services

Why Work at Karbon

Gain global experience across USA New Zealand UK and Canada
4 weeks annual leave plus 5 extra Karbon Days off a year
Flexible working environment
Work with (and learn from) an experienced high-performing team
Be part of a fast-growing company that firmly believes in promoting high performers from within
A collaborative team-oriented culture that embraces diversity invests in development and provides consistent feedback
Generous parental leave

Karbon embraces diversity and inclusion aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If youve made it this far in the job description but your past experience doesnt perfectly align we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We dont discriminate based on race gender sexual orientation gender identity or expression lifestyle age educational background national origin religion physical or cognitive ability and other diversity dimensions that may hinder inclusion in the organization.

Generally if you are a good person we want to talk to you.

If there are any adjustments or accommodations that we can make to assist you during the recruitment process and your journey at Karbon contact us at for a confidential discussion.

At this time we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Required Experience:

Director

About KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning highly collaborative cloud platform that streamlines work and communication enabling the average accounting firm using Karbon to save 18.5 hours per week per employ...